Cannot Access My Account #123557
Replies: 1 comment
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Hi @emekaanekwe, This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page. This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours. We appreciate your understanding! In the future, please only open 1 ticket per incident. As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. |
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Hello,
My name is Emeka Anekwe--the account holder of [redacted by moderator] and I have been locked out of it.
I moved to Australia on December 1st, 2023 and about a month ago I cancelled my U.S. phone plan. When I was prompted to do SMS verification, I could not. I also tried the other authentication methods suggested on the login page (using a passkey, 2Fa, etc.) but I never set those up.
What can I do to get access to my account again? It is very important to me that I regain access to my years of GitHub usage to continue adding to my commits history on my emeka.enshinyan account. I began my journey as a self-taught programmer 3 years ago, and am now in a Masters program for Artificial Intelligence at Monash University. '-__-
Please help as soon as you can!
Regards,
Emeka
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