Github Sponsor Payout never issues (first-time new user of Github Sponsor)

[jhcarl0814]

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I got a one-time sponsorship on 2023-08-17 and a monthly sponsorship starting from 2023-02. But the payment is stuck:

In Github Sponsor dashboard it says:

ESTIMATED NEXT PAYOUT [month] 22

and whenever that day comes, it becomes same day of the next month:

ESTIMATED NEXT PAYOUT [next month] 22

In Stripe page it says:

Payout expected on 22 [month]

and whenever that day comes, it becomes same day of the next month:

Payout expected on 22 [next month]

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Is there a place in Github Sponsor dashboard or Stripe page that tells me why it never issues payout, and what actions should I take to fix this?

[queenofcorgis]

Welcome to the GitHub Community, @jhcarl0814 , we're happy you're here! You are more likely to get a useful response if you are posting your question in the applicable category. I've gone ahead and moved it for you. Good luck!

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[jhcarl0814]

(After the manual payout in https://github.com/orgs/community/discussions/72298 , auto payout (at the end of each month) starts working.)