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Privacy Policy

Privacy Policy

By using our site and products, you consent to this privacy policy.

Important Notes:

  • Starting in CommandPost 1.0.7-beta.11 (11 Aug 2020) we switch from Crashlytics to Sentry.
  • You can view our previous privacy policy here.

Facts:

  • CommandPost uses Sentry to collect information about crashes in the application and extensions (hereafter known as Crash Data).
  • You can read the Sentry Privacy Policy on their website.
  • This feature is enabled by default, however users can opt-out using the CommandPost preferences window.
  • Crash Data is uploaded securely to the Sentry servers.
  • No personally identifying data is collected or transmitted by CommandPost, with the possible exception of path names. If you run CommandPost from a path that contains your name (e.g. /Users/MyRealNameIsBobAnderson/Applications/CommandPost.app then your name would be included in Crash Data.
  • No Sentry features have been enabled that collect or transmit any personal information about the user.
  • Some information about the hardware and operating system is collected and transmitted.
  • The location of the CommandPost app bundle in your filesystem, is collected (e.g. /Applications/CommandPost.app).
  • The location of the CommandPost extensions you use, is collected (e.g. /Applications/CommandPost.app/Contents/Resources/extensions/ipc/internal-ipc.so).
  • User-created CommandPost scripts/plugins are not collected or transmitted, nor is any personal data that may be stored by CommandPost (e.g. the contents of your clipboard, or the contents of Lua variables).
  • When you "Provide Feedback" via the CommandPost menu bar, you can optionally supply your full name and email - however you have the choice of submitting anonymously. Submitting feedback will email your message to the CommandPost Developers.
  • Our website is hosted by GitHub. You can read GitHub's Privacy Policy here.
  • Our User Guide & Developers Guide is hosted by GitBook. You can read GitBook's Privacy Policy here.

Why do we do this?

  • It is very important to us that CommandPost contain as few bugs as possible, particularly ones which case it to crash.
  • We need your help to make this happen, so we collect low level information about which part of CommandPost has caused a crash, so we can fix it.

Promises:

  • We will never attempt to identify CommandPost users using the Crash Data.
  • We will never sell any CommandPost Crash Data.
  • We will never distribute any CommandPost Crash Data for any other purpose than the fixing of bugs.
  • Some Crash Data may be distributed in the form of GitHub Issues (i.e. bug reports) if it is important/relevant for the discussion of a bug.

If you do not want to upload Crash Data:

  • Click on the CommandPost menubar icon and choose Preferences, untick Send crash data, quit CommandPost and re-open it. The Crashlytics framework will no longer be initialised.

Third Party Links

  • Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Do we disclose any information to outside parties?

  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Do we use cookies?

  • Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.
  • Our website is hosted by GitHub, which makes use of cookies. You can read GitHub's Privacy Policy here.

Contact Us:

  • If you have concerns about the way CommandPost is handling your User Personal Information, please let us know immediately. We want to help.
  • If there are any questions regarding this privacy policy you may contact us via email (team@commandpost.io) or file an issue on GitHub. We will respond promptly.