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An unrecoverable problem has occurred. Photoshop will now exit. #178

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gorilla-san opened this issue Aug 5, 2022 · 6 comments
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installer script bug Something isn't working

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@gorilla-san
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  1. I installed everything as explained (I tried following multiple different tutorials, all pretty much the same process)
  2. Photoshop installs
  3. I run it
  4. The splash screen shows up, and after a few seconds, it disappears and an error is thrown "An unrecoverable problem has occurred. Photoshop will now exit."
    image

I'm using Pop! OS (nVidia version).

I'm not familiar with the exact stuff Pop! uses as I'm new to Linux. It should be Gnome environment (it's just standard Pop for nVidia from their official website)

I run it along with Windows 11, via dual boot. They're on the same SSD. The hardware is a 2021 Asus Rog Strix g15 g513ih (ryzen 7, 16gb ram, dedicated GPU)

Not sure what else to add.

Wine, wine 32, wine 64 and Winetricks all show up-to-date. The OS is apt upd and upg up-to-date. I tried restarting the OS, uninstalling and installing PS again and again, but no results. Not sure what's up. No photoshop install worked so far.

If there's anything you can do to help, I'd appreciate it! Thank you!

@gorilla-san gorilla-san added the installer script bug Something isn't working label Aug 5, 2022
@gorilla-san
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Ok, so in the end I solved it.

  1. Removed wine and winetricks
  2. Installed wine dev instead of stable
  3. Installed winetricks again

profit

Jesus! Hope this helps people later on!

@nickheyer
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Ok, so in the end I solved it.

1. Removed wine and winetricks

2. Installed wine dev instead of stable

3. Installed winetricks again

profit

Jesus! Hope this helps people later on!

Did you install from the Pop Store, or via "sudo apt install wine-development" etc.?

Also, did you have to manually install Mono and Gecko? It asks for it during install. I thought it came with wine.

Ive uninstalled wine/winetricks, reinstalled (using dev and stable versions), and reinstalled photoshop using the script.

On Pop!_OS 22.04 LTS 64-bit w/ Nvida Drivers

@BrunoMeirel3s
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@nickheyer I'm also using PopOs 22.04 LTS (but without nvidia drivers on an old laptop with first-gen intel cpu and radeon gpu). What worked for me was similar to @gorilla-san solution but winehq-development did not work for me, so I installed wineqh-staging and it finally worked:

Remove wine and winetricks

sudo apt remove wine-stable
sudo apt remove winetricks

Install winehq-staging (winehq-stable is not found in the repository and winehq-development did not work for me).

sudo wget -nc -O /usr/share/keyrings/winehq-archive.key https://dl.winehq.org/wine-builds/winehq.key
sudo wget -nc -P /etc/apt/sources.list.d/ https://dl.winehq.org/wine-builds/ubuntu/dists/jammy/winehq-jammy.sources
sudo apt update
sudo apt install --install-recommends winehq-staging

Run winecfg and install mono winecfg

Run setup as usual and install: ./setup.sh

This did the trick for me :)

Thansk bro!, that helped me a lot

@onuralpArsln
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@nickheyer I'm also using PopOs 22.04 LTS (but without nvidia drivers on an old laptop with first-gen intel cpu and radeon gpu). What worked for me was similar to @gorilla-san solution but winehq-development did not work for me, so I installed wineqh-staging and it finally worked:

Remove wine and winetricks

sudo apt remove wine-stable
sudo apt remove winetricks

Install winehq-staging (winehq-stable is not found in the repository and winehq-development did not work for me).

sudo wget -nc -O /usr/share/keyrings/winehq-archive.key https://dl.winehq.org/wine-builds/winehq.key
sudo wget -nc -P /etc/apt/sources.list.d/ https://dl.winehq.org/wine-builds/ubuntu/dists/jammy/winehq-jammy.sources
sudo apt update
sudo apt install --install-recommends winehq-staging

Run winecfg and install mono winecfg

Run setup as usual and install: ./setup.sh

This did the trick for me :)

This worked for me . (pop_os! 22.04 gtx960m dell insprion), i had to download tar.gz files seperatly since downlad kept crushing ( for dowload solution : #175 (comment) )

@dottereldesign
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@nickheyer I'm also using PopOs 22.04 LTS (but without nvidia drivers on an old laptop with first-gen intel cpu and radeon gpu). What worked for me was similar to @gorilla-san solution but winehq-development did not work for me, so I installed wineqh-staging and it finally worked:

Remove wine and winetricks

sudo apt remove wine-stable
sudo apt remove winetricks

Install winehq-staging (winehq-stable is not found in the repository and winehq-development did not work for me).

sudo wget -nc -O /usr/share/keyrings/winehq-archive.key https://dl.winehq.org/wine-builds/winehq.key
sudo wget -nc -P /etc/apt/sources.list.d/ https://dl.winehq.org/wine-builds/ubuntu/dists/jammy/winehq-jammy.sources
sudo apt update
sudo apt install --install-recommends winehq-staging

Run winecfg and install mono winecfg

Run setup as usual and install: ./setup.sh

This did the trick for me :)

Thank you bruv!

@robertinho258
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N: Skipping acquire of configured file 'main/binary-i386/Packages' as repository 'https://brave-browser-apt-release.s3.brave.com stable InRelease' doesn't support architecture 'i386'
W: Erro GPG: https://dl.winehq.org/wine-builds/ubuntu jammy InRelease: As assinaturas a seguir não puderam ser verificadas devido à chave pública não estar disponível: NO_PUBKEY 76F1A20FF987672F
E: O repositório 'https://dl.winehq.org/wine-builds/ubuntu jammy InRelease' não está assinado.
N: Atualizações a partir de tal repositório não podem ser feitas de forma segura e estão, portanto, desativadas por definição.
N: See apt-secure(8) manpage for repository creation and user configuration details.

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