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Issues about downloading videos from Instagram, Facebook and Twitter #733

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JunkFood02 opened this issue Apr 29, 2023 · 1 comment
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external External issue which cannot be resolved in this codebase or upstream

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@JunkFood02
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JunkFood02 commented Apr 29, 2023

If you can't use the app to download videos from Facebook, Twitter or Instagram, it's probably due to Meta or the platform impose strict restrictions on access to their apps' content, depending on the region you're in, the device you're using, and the network environment you're in.

When you're getting errors like "Cannot fetch video info" when downloading, go to Settings - Network - Cookies, generate and enable cookies with your account logged in for https://www.instagram.com or any other sites you want to download contents from, then try again.

Another solution may be updating your yt-dlp to the latest version: go to Settings - General, switch the update channel of yt-dlp to Nightly, and then update it.

If the issue persists, which unfortunately means there's nothing we can do about it as such problem is hard to reproduce on the developer side.

@JunkFood02 JunkFood02 added the external External issue which cannot be resolved in this codebase or upstream label Apr 29, 2023
@JunkFood02 JunkFood02 pinned this issue Apr 29, 2023
Repository owner locked and limited conversation to collaborators Apr 29, 2023
@JunkFood02 JunkFood02 changed the title Issues about downloading videos from Instagram & Facebook Issues about downloading videos from Instagram, Facebook and Twitter Jun 7, 2023
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JunkFood02 commented Nov 14, 2023

If you're experiencing issues about video format, please refer to #889

Download videos with "Legacy" format preferred, or use format sorting with custom yt-dlp arguments.

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