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ApiError: status_code: 401, body: {'data': None, 'message': 'Invalid API key', 'details': 'Key not found', 'code': 'A12', 'requestID': 'D5Z4QG33EB', 'support': 'If you have questions or need support, please email ops@nixtla.io'} #219

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ripankundu opened this issue Jan 31, 2024 · 2 comments

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@ripankundu
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Hi ,

I am trying to use the TimeGPT. However, when I use it, I get the following error:

"ApiError: status_code: 401, body: {'data': None, 'message': 'Invalid API key', 'details': 'Key not found', 'code': 'A12', 'requestID': 'D5Z4QG33EB', 'support': 'If you have questions or need support, please email ops@nixtla.io'}"

I use the same example as you provided in the read.me file. Could you please tell me if I am doing anything wrong?

@sasi2109
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sasi2109 commented Feb 2, 2024

follow below steps

  1. Go to this page https://dashboard.nixtla.io/
  2. Sign in or Sign up
  3. Under API Keys option, create Create New API Key
  4. set os.environ['TIMEGPT_TOKEN'] as created New API key

@elephaint
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@ripankundu It's been a while from our side, but is this issue still occuring? If so, please follow our Quickstart guide and report back the issue you still encounter.

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