UseCase: The hotel owner uses a badge cards to identify a customers and wants to track the use of hotel resources.

[atompie]

Idea

The hotel owner uses a badge cards to identify a customers and wants to track the use of hotel resources.
The patch card has some id encoded ID. When a customer enters the room the device will send an event with a badge ID.
Implementing this use-case will allow the following customer journey. The customer registers at the desk it gets the badge card. The clerk assigns the badge ID to their profile, customer profile. Then the customer goes to its room, visit pool or other areas in the organization and the events are sent from the gates/devices with the batch ID. The batch ID is used to identify the profile and this way we can save the customer journey. Tracardi later can analyze that and send an invitation to visit the hotel with the marketing
message that since: "The customer liked the pool so much: this time he can access SPA area for free if he visits again soon".

Prerequisites

• We need an action that will look for a badge ID in the profile index and once the profile is found it swaps the current profile with the profile that has the badge Id. (Plugin: replace profile with profile loaded form elastic #298)

Implementation issues

There is this case when the profile cannot be identified because there are more than one profile assigned to one batch ID. In this case an identification exception should be thrown on a different port. When the profile is identified that means the batch ID is found. Then the current internal profile is swapped with the found profile and the input payload is returned.

Tasks

• Swap profile action - it must have an identification KEY (badge ID field) and 3 output ports. One when everything is OK, one that there are some identification issues and one for internal error. - It must swap internal workflow profile with the profile that was matched against given (badge ID field) (Plugin: replace profile with profile loaded form elastic #298)
• The uses case when the user receives a Badge ID card. We must register this card in profile.
• Register a profile and session less event.

[atompie]

The uses case when the user receives a Badge ID card. We must register this card in profile.

This can be implemented with copy traits action.