Screenshare doesn't work

[Cr4xy]

Title says it all, I get a timeout everytime, also System Information doesn't work either

[andrewmd5]

Can you please browse the logs located at

C:\Windows\System32\config\systemprofile\AppData\Roaming\Ulterius\Ulterius Server\

And paste your server.log here and any files in the Exceptions folder

[andrewmd5]

Additionally press F12 to open your web developer console and copy the contents here when you try to open the system information tab or screen share

[Cr4xy]

Log (the first part means Invalid handle):

Das Handle ist ungültig    bei System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
   bei System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize)
   bei UlteriusServer.Api.Services.ScreenShare.ScreenData.CaptureDesktop() in D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Services\ScreenShare\ScreenData.cs:Zeile 384.
   bei UlteriusServer.Api.Services.ScreenShare.ScreenData.LocalScreen() in D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Services\ScreenShare\ScreenData.cs:Zeile 327.
   bei UlteriusServer.Api.Network.PacketHandlers.ScreenSharePacketHandler.GetScreenFrame() in D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Network\PacketHandlers\ScreenSharePacketHandler.cs:Zeile 235.

Console:

[andrewmd5]

Please ensure the UlteriusAgent.exe is running.

[Cr4xy]

It is :)

[Saroumane]

Hello,
same problem here, same server.log. UlteriusAgent.exe also running.

[andrewmd5]

@Saroumane are you running on a Windows Server?

[Saroumane]

Windows 7 Home premium 64bit (interface not in english, like Cr4xy)

[herbat73]

Same problem on
Microsoft Windows 7 Professional 64-bit
Version 6.1.7601
Build 7601

Nieprawidłowe dojście w System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
w System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize)
w AgentInterface.Api.ScreenShare.ScreenData.CaptureDesktop() w D:\Documents\StrikeTaskManager\AgentInterface\Api\ScreenShare\ScreenData.cs:wiersz 364
w UlteriusServer.Api.Network.PacketHandlers.ScreenSharePacketHandler.GetScreenFrame() w D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Network\PacketHandlers\ScreenSharePacketHandler.cs:wiersz 231
Nieprawidłowe dojście w System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
w System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize)
w AgentInterface.Api.ScreenShare.ScreenData.CaptureDesktop() w D:\Documents\StrikeTaskManager\AgentInterface\Api\ScreenShare\ScreenData.cs:wiersz 364
w UlteriusServer.Api.Network.PacketHandlers.ScreenSharePacketHandler.GetScreenFrame() w D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Network\PacketHandlers\ScreenSharePacketHandler.cs:wiersz 231
Screen Share Died

[andrewmd5]

@herbat73 is this using the latest build off of ulterius.io? It doesn't seem you're running it as a service.

[herbat73]

The service has started. I am using the latest binary, downloaded today 1.8 for Windows from your website. The rest of features are fine.