Skip to content
This repository has been archived by the owner on Jan 9, 2019. It is now read-only.

Screen Share frozen on update 1.9 #67

Open
Tydoskus opened this issue Mar 6, 2017 · 14 comments
Open

Screen Share frozen on update 1.9 #67

Tydoskus opened this issue Mar 6, 2017 · 14 comments

Comments

@Tydoskus
Copy link

Tydoskus commented Mar 6, 2017

Running windows 10 everything else works. Screenshare worked in previous updates
server.zip

@andrewmd5
Copy link
Member

Can you try from http://client.ulterius.io and see if the issue is still there?

@Tydoskus
Copy link
Author

Tydoskus commented Mar 6, 2017

Yes issue is still there as well
Does the same thing, shows the initial frame of the desktop and then nothing. I also tried changing the refresh rate from 60 to 30 and that did not fix the issue either.

@andrewmd5
Copy link
Member

Can you do a complete uninstall and install the latest version from the website?

@Tydoskus
Copy link
Author

Tydoskus commented Mar 6, 2017

Did that as well, I even made sure to delete every old install file and delete every folder in appdata roaming. Issue still persists. Only thing i havent checked to delete would be old registry entries but i figure the installer would do that

@Tydoskus
Copy link
Author

Tydoskus commented Mar 6, 2017

I dont know if this is a seperate issue or if it will help but I also have to restart the server to start screenshare again

@Tydoskus
Copy link
Author

Tydoskus commented Mar 6, 2017

Issue also persists when connecting from the same machine or other machines

@andrewmd5
Copy link
Member

andrewmd5 commented Mar 6, 2017

Sorry, which browser are you using? I'm trying to reproduce on Windows 10.

I'm thinking it could be an issue with desktop duplication not being supported, however I'm seeing malformed packet errors from your browser to the server

@Tydoskus
Copy link
Author

Tydoskus commented Mar 6, 2017

Chrome

@andrewmd5
Copy link
Member

@Tydoskus I will push a build here in a bit to disable desktop duplication for you to test.

@Tydoskus
Copy link
Author

Tydoskus commented Mar 6, 2017

Okay, I'm going to test the current build with Firefox

@Tydoskus
Copy link
Author

Tydoskus commented Mar 7, 2017

Microsoft Windows 10 Home 64-bit
Version 10.0.14393

NVIDIA GeForce GTX 765M
Driver Version: 21.21.13.7654

Intel(R) HD Graphics 4600
Driver Version: 20.19.15.4531

MS-1771
BIOS from American Megatrends Inc.
E1771IMS.705

Intel® Core™ i7-4700HQ CPU @ 2.40GHz

@andrewmd5
Copy link
Member

Hey sorry for the delay in getting back to you,

I've pushed a new update and it should resolve your issues, however if it doesn't, you now have the option to turn off GPU screen sharing in the settings. (it will require a server restart).

https://ulterius.io/downloads/ulterius1.9.1.0beta.exe

@Tydoskus
Copy link
Author

It works now when I disable the gpu, is there a way I can help figure out why gpu freezes the screenshare?

@Tydoskus
Copy link
Author

Tydoskus commented May 2, 2017

The issue i had with gpu has been fixed, it turns out I just had to wait 60 seconds before screenshare starts updating the frames

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants