Stumped - Cannot Access API Methods in React Using gridRef

[ahadb]

I'm submitting a ... (check one with "x")

[] bug report => see 'Providing a Reproducible Scenario'
[] feature request => do not use Github for feature requests, see 'Customers of AG Grid'
[x] support request => see 'Requesting Community Support'

Requesting Community Support

Hi, I am a customer of AG Grid having purchased a license for Nomura Securities and I need some help please till I get registered for Zen Desk support.

Till then I have an issue that I need to ask everyone, can someone please help.

Providing a Reproducible Scenario

I cannot get access to simple Grid API methods like forEachNode and none of the other methods are available to me listed on the docs. The grid has loaded and I can see the API using gridRef.current.api (just none of the methods are available to me).

I can see the the Service objects but none of the methods are available in those objects either. I do see them on the prototype (BeanStub), but when trying to access them I still cannot. Also the API from params via the callback functions are not available either alongside with my first issue above.

• Enterprise version 30.0.0 (set license key provided by info@ag-grid.com)
• React version 16.11.0
• Ag Grid modules:
  "@ag-grid-community/core": "30.0.0",
  "@ag-grid-enterprise/core": "30.0.0",
  "@ag-grid-enterprise/row-grouping": "30.0.0",
  "@ag-grid-community/react": "30.0.0",
  "@ag-grid-community/styles": "30.0.0",
  "@ag-grid-community/client-side-row-model": "30.0.0",
  "@ag-grid-enterprise/column-tool-panel": "30.0.0",
  "@ag-grid-enterprise/filter-tool-panel": "30.0.0",
  "@ag-grid-enterprise/set-filter": "30.0.0",
  "@ag-grid-enterprise/side-bar": "30.0.0",
• Using a ref attached to the grid
  <AgGridReact
  ref={gridRef}
  // ...
• Checking gridRef.current.api
• Browser: Microsoft Edge Version 124.0.2478.80

Accessing the API should be the simplest of things for me to achieve. Can some help if they have seen this issue before, I have tried everything and am stumped.

Thanks.

[StephenCooper]

Sounds like very odd behaviour and not something we have heard of before. Things I would try:

• try a different version of AG Grid which will also validate against any bad installation
• check if the API instance has been destroyed if so sounds like something is destroying the component before you can use it
• add the debug flag and see if one of the properties passed into the grid is causing it to constantly re-render. If this is happening make sure to use the appropriate hook to avoid that.