Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Add activity to reply to an e-mail in Outlook #114

Open
yg1988 opened this issue Mar 20, 2020 · 1 comment
Open

Add activity to reply to an e-mail in Outlook #114

yg1988 opened this issue Mar 20, 2020 · 1 comment
Labels
enhancement New feature or request

Comments

@yg1988
Copy link

yg1988 commented Mar 20, 2020

Hi mighty automagicians,

The current send_mail from outlook only allowing sending back a new message. Could you please add a 'reply' feature? On our client side, it seems possible to use send_mail to do a reply by manipulating the email body by adding the delimiting information. But it would be so much cleaner and nicer if the library can pact the logic together somehow.

Thanks,
G

@koenvaneijk
Copy link
Contributor

While this is seemingly trivial, it's actually quite difficult from an API-perspective.

To be able to send the instruction to Outlook to reply to a specific e-mail, the bot somehow needs to identify the exact e-mail in Outlook by its GUID. This would make the usage of the Automagica activity really complex. Even moving beyond that point the Outl;ook object model simply does not allow you to do this in a robust way.

Would it be an option to include the HTML/text from the e-mail your replying to at the bottom of the e-mail you are sending? This might be a workaround which is actual quite practical to do.

@koenvaneijk koenvaneijk changed the title [feature request] email reply capability Add activity to reply to an e-mail in Outlook Apr 3, 2020
@koenvaneijk koenvaneijk added the enhancement New feature or request label Apr 3, 2020
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
enhancement New feature or request
Projects
None yet
Development

No branches or pull requests

2 participants