Orange does not launch

[pbastiaans]

Orange does not launch.

Orange has been added to a VMware App Volume it does not launch, no error, nothing.

Any suggestions for troubleshooting?

What's wrong?

How can we reproduce the problem?

What's your environment?

• Operating system:
• Orange version:
• How you installed Orange:

[janezd]

For a start, you will need to give us more information -- "Orange does not start" is not something that we can debug. :)

You skipped the bottom part of the form.

[pbastiaans]

Apologies. This is new to me.

What's wrong?
Orange does not launch. Double-click the icon or try to run pythonw.exe -s -m orange.canvas from a command line...nothing. No error messages.

How can we reproduce the problem?
Not sure.
Are there logs I can view?
Are there dependencies other than python?

What's your environment?
Education. I am the systems administrator trying to make Orange available to professors and students. We are implementing this in VMware VDI.

Operating system: Windows 10 22H2
Orange version: 3.36.1
How you installed Orange: Ran the installer as administrator for all users.

[pbastiaans]

Thank you for the quick response. I have updated the form with the following: Apologies. This is new to me. What's wrong? Orange does not launch. Double-click the icon or try to run pythonw.exe -s -m orange.canvas from a command line...nothing. No error messages. How can we reproduce the problem? Not sure. Are there logs I can view? Are there dependencies other than python? What's your environment? Education. I am the systems administrator trying to make Orange available to professors and students. We are implementing this in VMware VDI. Operating system: Windows 10 22H2 Orange version: 3.36.1 How you installed Orange: Ran the installer as administrator for all users. Thank you! Paul Bastiaans From: Janez Demšar ***@***.***> Sent: Friday, January 5, 2024 4:03 AM To: biolab/orange3 ***@***.***> Cc: Paul Bastiaans ***@***.***>; Author ***@***.***> Subject: Re: [biolab/orange3] Orange does not launch (Issue #6693) The External Email below originated from outside the University. Unless you recognize the sender, do not click links, open attachments, or respond. For a start, you will need to give us more information -- "Orange does not start" is not something that we can debug. :) You skipped the bottom part of the form. — Reply to this email directly, view it on GitHub<#6693 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BFDXIT5EZCOGES46I35D273YM66UJAVCNFSM6AAAAABBNNVMH2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNZYGMZTQMZWGY>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[ales-erjavec]

Orange does not launch. Double-click the icon or try to run pythonw.exe -s -m orange.canvas from a command

Use python.exe -s -m Orange.canvas (pythonw.exe on windows specifically detaches from the console and won't print any errors)

Note: There is a Orange Debug shortcut in the installation directory which should keep the console window open.

[pbastiaans]

Thank you for the tip, here’s the error: ***@***.*** Where does that module install to? Is it profile specific? Thank you! Paul Bastiaans From: Aleš Erjavec ***@***.***> Sent: Friday, January 5, 2024 7:37 AM To: biolab/orange3 ***@***.***> Cc: Paul Bastiaans ***@***.***>; Author ***@***.***> Subject: Re: [biolab/orange3] Orange does not launch (Issue #6693) The External Email below originated from outside the University. Unless you recognize the sender, do not click links, open attachments, or respond. Orange does not launch. Double-click the icon or try to run pythonw.exe -s -m orange.canvas from a command Use python.exe -s -m Orange.canvas (pythonw.exe on windows specifically detaches from the console and won't print any errors) — Reply to this email directly, view it on GitHub<#6693 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BFDXIT7ARH7BRGUB2HTE5R3YM7XWZAVCNFSM6AAAAABBNNVMH2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNZYGYYDANZTG4>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[markotoplak]

@pbastiaans, Github seemed to have a problem understanding your email. Please repost the error onto Github directly. Thanks!

[pbastiaans]

Thank you for the tip, here’s the error:

[markotoplak]

Thanks! Please use the command as Ales specified, with capital O in "Orange" (capital letters are important within python).

[markotoplak]

... and you'll need to run the commant in "Orange Command Prompt" (should be in your start menu), because the default system one does not load the same python environment.