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新建工单留言错误 #470

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adoyyoda opened this issue Sep 6, 2023 · 7 comments
Open

新建工单留言错误 #470

adoyyoda opened this issue Sep 6, 2023 · 7 comments

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@adoyyoda
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adoyyoda commented Sep 6, 2023

ISSUE TEMPLATE

使用的版本: 2.0.18

问题详细描述: 前端新建工单,vpn申请,留言提交的时候出错。

是否查看了系统日志(默认在启动用户家目录下loonflow.log): 查看了,没有错误信息

是否搜索过历史issue: 是

做过哪些尝试: 好像username没有?

@adoyyoda
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adoyyoda commented Sep 6, 2023

image

@blackholll
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1.打开浏览器控制台 网络tab。 操作留言 查看留言请求的url参数 和body参数
2.是否登陆已经过期。刷新下页面 重新操作

@adoyyoda
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adoyyoda commented Sep 6, 2023

image

image

@adoyyoda
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adoyyoda commented Sep 6, 2023

页面肯定没过期,刚刷新试了一下,还是报错,截图在上面

@adoyyoda
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adoyyoda commented Sep 6, 2023

找到原因了,ticket_id是0, 所以在add_comment里总是返回False

@adoyyoda
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adoyyoda commented Sep 6, 2023

这个好像是个bug,在新建工单的时候ticket_id总是0,所以没法comment,不过留言在已经有的工单上功能是好使的。应该区别对待一下新建工单,或者把新建工单comment按钮去掉.

@blackholll
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嗯。 问题已记录。属于小问题,等下次发现有别的bug时一起修复

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