Articles UI/API not working

[aapeliv]

Describe the bug

I've set up a self-hosted Chatwoot instance on docker compose with nginx reverse proxy based on the v3.8.0-ce docker tag. You can see the setup here: https://github.com/Couchers-org/tools

I'm trying to create articles in a help center. I'm running into three issues:

1. The UI was at first not showing any articles. I could create them and they'd show up in the help center (like on the logged out viewer side). I created a category and suddenly the articles were visible.
2. The API is returning "null"s in places of counts:

requests.get(
    f"https://our.domain/api/v1/accounts/2/portals",
    headers={"api_access_token": CHATWOOT_API_TOKEN}
).text

{
  "payload": [
    {
      "id": 1,
      "color": "#E47701",
      "custom_domain": null,
      "header_text": "",
      "homepage_link": "https://couchers.org",
      "name": "Couchers.org Help Center",
      "page_title": "Couchers.org Help Center",
      "slug": "couchersorg-help-center",
      "archived": false,
      "account_id": 2,
      "config": {
        "allowed_locales": [
          {
            "code": "en",
            "articles_count": 3,
            "categories_count": 4
          }
        ]
      },
      "logo": {
        // snip
      },
      "meta": {
        "all_articles_count": 0,
        "archived_articles_count": null,
        "published_count": null,
        "draft_articles_count": null,
        "categories_count": 4,
        "default_locale": "en"
      }
    }
  ],
  "meta": {
    "current_page": 1,
    "portals_count": 1
  }
}

3. I'm unable to create new articles:

requests.post(
    f"https://our.domain/api/v1/accounts/2/portals/1/articles",
    json={
          "content": "testing",
          "title": "test article",
        },
    headers={"api_access_token": CHATWOOT_API_TOKEN}
).text

{"error":"Resource could not be found"}

To Reproduce

Config: https://github.com/Couchers-org/tools

See above

Expected behavior

No response

Environment

Docker

Cloud Provider

AWS

Platform

Browser

Operating system

Ubuntu

Browser and version

FF

Docker (if applicable)

No response

Additional context

No response

[linear]

PR-1078 Articles UI/API not working

[aapeliv]

OK, so I have solved 3 by using https://our.domain/api/v1/accounts/2/portals/{portal_slug}/articles where I use the {portal_slug} instead of {portal_id} as it says in the API.