Enable/Disable CSAT Response in Message view #9447
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feature-request
This label is used to track new features which is a significant change to existing product
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JeffOtano
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feature-request
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I am currently working on this one and will open a pull request for it soon. |
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Is your feature or enhancement related to a problem? Please describe.
Some of our larger customers do not want their agents to be able to see the response to the CSAT survey. Although they want the feature enabled it would be preferable if there was a way to toggle the visibility of the response in the message via a setting on the inbox.
Describe the solution you'd like
A setting in the inbox that allows the user to disable visibility of the CSAT response.
Describe alternatives you've considered
No response
Additional context
No response
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