Login Webpage Response Doesn't Trigger Login within Fusion360

[warasilapm]

Describe the bug
Fusion is able to launch the web browser page to login, however, the response that should be handled by AdskIdentityManager.exe doesn't seem to do anything. The .launch exists and Firefox picks up on it, nothing seems to happen. I do see an "invisible" asdkidentity manager window when I use the alt-tab style window switching on my system, but whenever I select it the main Fusion 360 window appears instead. It's worth noting that until I kill AdskIdentityManager.exe using the system monitor tool the Fusion360 window doesn't have a way to interact with it; I guess it's blocked on the child window that isn't drawing?

To Reproduce
Steps to reproduce the behavior:

1. Install using install.sh.
2. Attempt to log in.
3. Log in within the native browser.
4. Wait forever twiddling thumbs like a neanderthal.

Expected behavior
The login page response is handled by F360/AdskIdentityManager.exe.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• Version number of Autodesk Fusion 360: No idea, it's whatever comes using install.sh at the moment.
• Graphics card model + Graphics card driver (Version number): Ryzen 7 Pro 5850U Integrated Graphics
• Operating system (OpenSUSE Leap 15.3, Fedora 34, ...): Pop!_OS 22.04 LTS (basically Ubuntu 22.04)
• Desktop environment (XFCE 4.16, Gnome 40, ...): Gnome 42.9
• DXVK- or OpenGL-Mode: DXVK
• Wine: 9.8(staging)

Additional context
I had tried using bottles a few months ago but that suffered from the login issues resolved in #381 and I figured I'd try the install script to avoid my confusion with bottles.

I can only imagine this is a system specific quirk that I need to address but I don't even know where to start on this one.

[cooldoggy]

Try to inspect the .desktop file for AdskIdentityManager.exe, on my PC the path was corrupted and once corrected to point at the executable properly it worked.

[MatzeS]

Based on @cooldoggy 's comment I fixed my setup, by adjusting the ID in the path of the desktop file.
I also replaced some backslashes with regular slashes.

While debugging your setup, consider checking journalctl. krunner prints some error log if launching the application fails.
Also not forget to update-desktop-database after editing the .desktop file.

[warasilapm]

Yep. The webdeploy\production\[key]\ path had the wrong [key] value. I wonder why that is? Something that is missed when updating from one version to another?

[warasilapm]

Should I start a new issue specifically for this path issue to capture it as an item to resolve long term?

[jrgilman]

I just wanted to +1 this, that the same fix worked for me, for some reason the uuid/key value that @warasilapm is referring to was completely wrong on mine, fixing it to the actual key made Fusion login right away! Thanks @cooldoggy.

[BedoAkgun]

changing the fusion 360 folder the .desktop file was pointing at (webdeploy\production\random letters) didnt help, fusion still freezes after clicking sign in on the app. I also did "sudo update-desktop-database"

[warasilapm]

changing the fusion 360 folder the .desktop file was pointing at (webdeploy\production\random letters) didnt help, fusion still freezes after clicking sign in on the app. I also did "sudo update-desktop-database"

That seems like a unique issue from mine.

[gidoBOSSftw5731]

Based on @cooldoggy 's comment I fixed my setup, by adjusting the ID in the path of the desktop file. I also replaced some backslashes with regular slashes.

While debugging your setup, consider checking journalctl. krunner prints some error log if launching the application fails. Also not forget to update-desktop-database after editing the .desktop file.

I'll admit that I'm not super familiar with the backend of this project, however I don't see anything in the desktop file that refers to the webdeploy/production/id path? Is there a different .desktop?
https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/blob/main/files/builds/stable-branch/.desktop/Autodesk%20Fusion%20360.desktop

[Shourya-maker-lab]

Hey i am on fedora 40 and i have downloaded fusion from the installer package yesterday i am i able to launch it and sign in the browser but its not redirecting and i have wine Staglin and i have tried the script which was provided to resolve this issue but noting happens i am tried of it pls help

[Shourya-maker-lab]

And what is the .desktop thing everybody is talking about ?

[warasilapm]

@gidoBOSSftw5731 @Shourya-maker-lab

We're referring to the adskidmgr-opener.desktop file used to open the web callback on sign in. This is hardcoded into the install script. See below.

Autodesk-Fusion-360-for-Linux/files/builds/stable-branch/bin/install.sh

Lines 409 to 417 in af88102

	cat > $HOME/.local/share/applications/adskidmgr-opener.desktop << EOL
	[Desktop Entry]
	Type=Application
	Name=adskidmgr Scheme Handler
	Exec=env WINEPREFIX="$WP_DIRECTORY" wine "C:\Program Files\Autodesk\webdeploy\production\99249ee497b13684a43f5bacd5f1f09974049c6b\Autodesk Identity Manager\AdskIdentityManager.exe" %u
	StartupNotify=false
	MimeType=x-scheme-handler/adskidmgr;
	EOL
	xdg-mime default adskidmgr-opener.desktop x-scheme-handler/adskidmgr

Not sure if there is a good way to change this to use the specific webpack value correctly.

[gidoBOSSftw5731]

@gidoBOSSftw5731 @Shourya-maker-lab

We're referring to the adskidmgr-opener.desktop file used to open the web callback on sign in. This is hardcoded into the install script. See below.

Autodesk-Fusion-360-for-Linux/files/builds/stable-branch/bin/install.sh

Lines 409 to 417 in af88102

	cat > $HOME/.local/share/applications/adskidmgr-opener.desktop << EOL
	[Desktop Entry]
	Type=Application
	Name=adskidmgr Scheme Handler
	Exec=env WINEPREFIX="$WP_DIRECTORY" wine "C:\Program Files\Autodesk\webdeploy\production\99249ee497b13684a43f5bacd5f1f09974049c6b\Autodesk Identity Manager\AdskIdentityManager.exe" %u
	StartupNotify=false
	MimeType=x-scheme-handler/adskidmgr;
	EOL
	xdg-mime default adskidmgr-opener.desktop x-scheme-handler/adskidmgr

Not sure if there is a good way to change this to use the specific webpack value correctly.

Ah, thanks for the clarification. I figured out my laptop hadn't been updated in a while (yay libc6 upgrades) so it was having a ton of issues, I've now gotten some progress working with bottles (after updating that too.) I added reactions to posts on #393 for the posts I had to follow to get it to work.

[Reutertu3]

Which link is supposed to open even and in what browser? Upon launching Fusion there is an error involving QtWebEngineProcess.exe, which closes itself. After that the Fusion Login screen appears, but clicking on Sign-In doesn't do anything.

Starting from Bottles on Arch & KDE Plasma 6.

Edit: Nevermind I got it to work by using a custom bottle with Wine instead of Soda.

[Shourya-maker-lab]

to get till the login issue use firefox browser after sign in in auto desk webiste you need to inspect the page which will have a button called go to product and you need to copy the link associated with the button.

[FireNWater]

Same issue here. Is there anyone who can explain the fix a bit more clearly?

[PMarinov1994]

I update the path to AdskIdentityManager.exe with the correct ID just like @warasilapm said, but I still cannot log in (the fusion360 window is frozen)

[ho-ho-ho]

@PMarinov1994 I had the same problem ... changing all the \ to / in the Exec line of the desktop file made it work.

[Cyborgnetical]

having same issue in Pop_OS! The solution above worked.

For any of you confused (or I might just be dumb cuz it took me a while to figure this out) here are my steps that worked.

1. open up file explorer, go to your Home > .local > share > applications > adskidmgr-opener.desktop (with a text editor)
2. open up another file explorer, again your Home > C_drive > Program Files > Autodesk > webdeploy > production
   check which folder has Autodesk Identity Manager, copy the name of the folder that has it.
3. in your text editor change the long mess of charaters (99249ee497b13684a43f5bacd5f1f09974049c6b) to what you copied.
   tada :) now try log in again

[thenicnet]

#418 (comment)

THANK YOU!
I was trying to decipher these one line responses and what people meant.

The only thing I'd like to add is in step 2, you have it listed as Home > C_drive > ...
For me it was: Home > .fusion360 > wineprefixes > default > drive_c > Program Files > Autodesk > webdeploy > production
(But I suppose this variable based on your WINE installation, just wanted to add my two cents.)

This worked perfectly and now I'm rocking on Pop_OS! Thank you again

[FireNWater]

Got it working here, too on Manjaro. Thanks for the less cryptic explanation!! Now to get my 3D mouse working. .
.
I am getting alot of "QtWebEngineProcess.exe" errors. Those seem to be killing the windows the Fusion is opening . .
.

[Shourya-maker-lab]

will try today on a fresh fedora install hopefully it works . on fedora 40 .
@cryinkfly if this works we can add that to the code i guess ? .

[Shourya-maker-lab]

@FireNWater that is like a everytime you open the fusion 360 or just once in a while ?

[cryinkfly]

@Shourya-maker-lab 👍

[FireNWater]

@FireNWater that is like a everytime you open the fusion 360 or just once in a while ?

Yes, the error seems to trigger every time Fusion opens a new window. The data panel doesn't open and eventually Fusion freezes and I have to kill it from the OS.

I'd be happy to collect log files, just let me know which ones you want.

[Aus-gez]

I don't have anything to contribute for the QTWebEngine issues... Sorry.

But I have been working on a patch to add a small function to identify the variable location of the identity manager, specifically the alphanumeric folder name. This will hopefully mean we no longer need to hard code the identity manager location (which also tripped me up).

I've not tested it yet as I ran out of time tonight, but if anyone wants to have a go at testing it and let me know how you go, here are the changes I made:
Aus-gez@2a72b14

Hopefully I didn't put the function in a place that will run before the identity manager exists on the file system. 😬

[wociscz]

Confirm working workaround. I can login now, but gazillion of QTWebEngineProcess.exe errors poping out.

[Shourya-maker-lab]

i can conform that the workaround is not working on fedora 40

[Shourya-maker-lab]

and ubuntu 24.04 Lts

[zakutin]

i can conform that the workaround is not working on fedora 40

I'm on fedora 40 with wine-devel 9.9 and I have working login page and redirection.

I have adskidmgr-opener.desktop file in ~/.local/share/applications with the following content:

[Desktop Entry]
Type=Application
Name=adskidmgr Scheme Handler
Exec=env WINEPREFIX="/home/username/.fusion360/wineprefixes/default" wine "/home/username/.fusion360/wineprefixes/default/drive_c/Program Files/Autodesk/webdeploy/production/0b67cdf9b5e1511700618e51757ca1535bfaa4da/Autodesk Identity Manager/AdskIdentityManager.exe" %u
StartupNotify=false
MimeType=x-scheme-handler/adskidmgr;

This was taken from here:

• use absolute paths and quotes
• replace "username" with your user name
• put an appropriate long folder name after ../production/ that contains Fusion360.exe
• do not forget to register mime type with the command xdg-mime default adskidmgr-opener.desktop x-scheme-handler/adskidmgr

[zakutin]

Confirm working workaround. I can login now, but gazillion of QTWebEngineProcess.exe errors poping out.

@wociscz, try #421 (comment). This mitigates the QT6 issue.

[Shourya-maker-lab]

@zakutin pls elobrate on the fedora 40

[Shourya-maker-lab]

please tell the steps from start to end please. thankyou <3

[zakutin]

Install wine from https://wiki.winehq.org/Fedora

• Remove any wine versions previously installed
• Install winehq-devel

sudo dnf config-manager --add-repo https://dl.winehq.org/wine-builds/fedora/40/winehq.repo
sudo dnf install winehq-devel

Install necessary packages

sudo dnf install p7zip p7zip-plugins curl wget cabextract

Preparation

mkdir -p $HOME/.fusion360/bin
mkdir -p $HOME/.fusion360/downloads
wget -N -P $HOME/.fusion360/bin https://raw.githubusercontent.com/Winetricks/winetricks/master/src/winetricks
chmod +x $HOME/.fusion360/bin/winetricks
wget https://dl.appstreaming.autodesk.com/production/installers/Fusion%20360%20Admin%20Install.exe -O Fusion360installer.exe
cp "Fusion360installer.exe" "$HOME/.fusion360/downloads/Fusion360installer.exe"
WINEPREFIX=$HOME/.fusion360/wineprefixes/default sh $HOME/.fusion360/bin/winetricks -q atmlib gdiplus corefonts cjkfonts dotnet452 msxml4 msxml6 vcrun2017 fontsmooth=rgb winhttp win10

Install WebView

• Read FUSION_IDSDK doesn't work anymore *Solved* #381 (comment)
• Install it with WINEPREFIX=$HOME/.fusion360/wineprefixes/default wine <PATH TO MicrosoftEdgeWebView2RuntimeInstallerX64.exe>
• If the installation doesn't work, download the WebView2 installer from here as a fallback

Install Fusion

WINEPREFIX=$HOME/.fusion360/wineprefixes/default wine $HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/Downloads/Fusion360installer.exe --quiet

Enable DirectX or OpenGL (choose one)

• I choose DirectX. Can be changed later.

# DXVK
WINEPREFIX=$HOME/.fusion360/wineprefixes/default sh $HOME/.fusion360/bin/winetricks -q dxvk
wget -N -P $HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/Downloads https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/raw/main/files/builds/stable-branch/driver/video/dxvk/DXVK.reg
WINEPREFIX=$HOME/.fusion360/wineprefixes/default wine regedit.exe $HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/Downloads/DXVK.reg
mkdir -p "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/AppData/Roaming/Autodesk/Neutron Platform/Options"
wget -N -P "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/AppData/Roaming/Autodesk/Neutron Platform/Options" https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/raw/main/files/builds/stable-branch/driver/video/dxvk/NMachineSpecificOptions.xml
mkdir -p "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/AppData/Local/Autodesk/Neutron Platform/Options"
wget -N -P "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/AppData/Local/Autodesk/Neutron Platform/Options" https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/raw/main/files/builds/stable-branch/driver/video/dxvk/NMachineSpecificOptions.xml
mkdir -p "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/Application Data/Autodesk/Neutron Platform/Options"
wget -N -P "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/Application Data/Autodesk/Neutron Platform/Options" https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/raw/main/files/builds/stable-branch/driver/video/dxvk/NMachineSpecificOptions.xml

# OpenGL:
mkdir -p "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/AppData/Roaming/Autodesk/Neutron Platform/Options"
wget -N -P "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/AppData/Roaming/Autodesk/Neutron Platform/Options" https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/raw/main/files/builds/stable-branch/driver/video/opengl/NMachineSpecificOptions.xml
mkdir -p "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/AppData/Local/Autodesk/Neutron Platform/Options"
wget -N -P "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/AppData/Local/Autodesk/Neutron Platform/Options" https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/raw/main/files/builds/stable-branch/driver/video/opengl/NMachineSpecificOptions.xml
mkdir -p "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/Application Data/Autodesk/Neutron Platform/Options"
wget -N -P "$HOME/.fusion360/wineprefixes/default/drive_c/users/$USER/Application Data/Autodesk/Neutron Platform/Options" https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/raw/main/files/builds/stable-branch/driver/video/opengl/NMachineSpecificOptions.xml

Create ASDK Manager link

• Replace <USER> and <LONG_SYMBOLIC_STRING> with appropriate values.
• Copy and paste this chunk of code as whole in terminal

cat > $HOME/.local/share/applications/adskidmgr-opener.desktop << EOL
[Desktop Entry]
Type=Application
Name=adskidmgr Scheme Handler
Exec=env WINEPREFIX="/home/<USER>/.fusion360/wineprefixes/default" wine "/home/<USER>/.fusion360/wineprefixes/default/drive_c/Program Files/Autodesk/webdeploy/production/<LONG_SYMBOLIC_STRING>/Autodesk Identity Manager/AdskIdentityManager.exe" %u
StartupNotify=false
MimeType=x-scheme-handler/adskidmgr;
EOL

Register MIME

xdg-mime default adskidmgr-opener.desktop x-scheme-handler/adskidmgr

Run Fusion

• Replace <USER> and <LONG_SYMBOLIC_STRING> with appropriate values.

WINEPREFIX=$HOME/.fusion360/wineprefixes/default wine "/home/<USER>/.fusion360/wineprefixes/default/drive_c/Program Files/Autodesk/webdeploy/production/<LONG_SYMBOLIC_STRING>/Fusion360.exe"

• Perform login
• Redirection shall work

Qt6 Bug #421 (comment)

• Find the Qt6WebEngineCore.dll file in /home/ea/.fusion360/wineprefixes/default/drive_c/Program Files/Autodesk/webdeploy/production/<LONG_SYMBOLIC_STRING>/
• Create backup of this file
• Open it with vim
• Convert it to hex format with :%!xxd
• Find the address 3d8123 and change cc to 90 next to it
  
• Convert the file back with :%!xxd -r
• Save it :x
• Run fusion. The error messages shall be mitigated.

[wociscz]

confirm: the Qt bug fix with editing the .dll works. Only problem I'm having is I cant export/save the model as stl. After clicking export (save as or 3d print) nothing happens - utilities -> make -> works.

[warasilapm]

confirm: the Qt bug fix with editing the .dll works. Only problem I'm having is I cant export/save the model as stl. After clicking export (save as or 3d print) nothing happens - utilities -> make -> works.

This may be an Fusion bug in general; I've had a couple launches on windows have similar issues. The first time I saw this, it crashed Fusion outright. A different time, it hung for several minutes before allowing me to export the stl. Could be unrelated, though.

[Aus-gez]

The original issue of not being redirected back to Fusion 360 after logging in should now be resolved.

This means the folder that the identity manager is installed in is now correctly identified instead of being hard coded.

[ZeXx86]

I can confirm the bug on at least two different computers with Kubuntu 22.04 with a fresh Fusion 360 install.
None can log in. Web browser is not opened at all.
I can see how Google Chrome is starting in the System Panel but after a second it will disappear and browser will not open.

I installed the Fusion 360 from GIT now and it does not work although all paths are correct in .desktop file.
I am getting Crash report after clicking at the Sign In. So I am afraid there is yet some other issue.

[ZeXx86]

Is there a way I can find why I am geting crash? On other computer Firefox is crashing too when Login page should open.
Is there a chance to find link it is opening?

[uatec]

If Chrome is crashing, change your default browser.

[ZeXx86]

Behavior is identical on two different computers with different web browsers and fresh Fusion installation.
Either with Chrome and Firefox I can see browser will Crash. However both browsers are running normally when started manually. It does not matter if browser is running at the event of crash or not running. It will never open anything.

If I will find what link is to be opened I can find reason for crash. Maybe there is some strange character or something like this.

[Aus-gez]

@ZeXx86 , sorry to hear you're still having issues logging in.
I haven't run in to an issue with browsers crashing trying to load the URL for logging in.

For the record I did my testing on PopOS 22.04. Be good to know if anyone else is having issues or successes with the patch.

Can you please do 2 bits of troubleshooting for me? This will check the bits my patch affected.

Please post the content of this file: ~/.local/share/applications/adskidmgr-opener.desktop

...and the output of the 'find' command after running these lines:

cd ~/.fusion360/wineprefixes/
find . -name 'AdskIdentityManager.exe'

[ZeXx86]

@ZeXx86 , sorry to hear you're still having issues logging in. I haven't run in to an issue with browsers crashing trying to load the URL for logging in.

For the record I did my testing on PopOS 22.04. Be good to know if anyone else is having issues or successes with the patch.

Can you please do 2 bits of troubleshooting for me? This will check the bits my patch affected.

Please post the content of this file: ~/.local/share/applications/adskidmgr-opener.desktop

...and the output of the 'find' command after running these lines:

cd ~/.fusion360/wineprefixes/
find . -name 'AdskIdentityManager.exe'

Here is the output:

tomas@ubuntu:~$ cd ~/.fusion360/wineprefixes/
find . -name 'AdskIdentityManager.exe'
./default/drive_c/Program Files/Autodesk/webdeploy/production/0b67cdf9b5e1511700618e51757ca1535bfaa4da/Autodesk Identity Manager/AdskIdentityManager.exe
tomas@ubuntu:~/.fusion360/wineprefixes$  cat  ~/.local/share/applications/adskidmgr-opener.desktop
[Desktop Entry]
Type=Application
Name=adskidmgr Scheme Handler
Exec=env WINEPREFIX="/home/tomas/.fusion360/wineprefixes/default" wine "C:\Program Files\Autodesk\webdeploy\production\0b67cdf9b5e1511700618e51757ca1535bfaa4da\Autodesk Identity Manager\AdskIdentityManager.exe" %u
StartupNotify=false
Terminal=false
MimeType=x-scheme-handler/adskidmgr;
tomas@ubuntu:~/.fusion360/wineprefixes$ 

[Aus-gez]

@ZeXx86 - thanks. Those look correct to me, which means your issue could be a new kind of login issue. ...which is what you suspected in your first mention of this issue.

Possibly something to do with KDE and how these links are handled before they get passed to the browser?

Which version of wine are you using? Can you please show the output of wine --version?

You said you tried it on a couple of machines. Were they both KDE based environments too?
If so, are you in a position to try a gnome based environment in a virtual (or actual) machine eg Ubuntu or PopOS?

[ZeXx86]

@ZeXx86 - thanks. Those look correct to me, which means your issue could be a new kind of login issue. ...which is what you suspected in your first mention of this issue.

Possibly something to do with KDE and how these links are handled before they get passed to the browser?

Which version of wine are you using? Can you please show the output of wine --version?

You said you tried it on a couple of machines. Were they both KDE based environments too? If so, are you in a position to try a gnome based environment in a virtual (or actual) machine eg Ubuntu or PopOS?

Thanks for your reply. Wine is: wine-9.10 (Staging)

Yes, both machines are originally running KDE. However on one of these I have also Gnome. Behavior there is same. I am just getting crash report popup window from Gnome. Both machines are running different CPU (AMD/Intel) and GPU (iGPU AMD/NVidia RTX) so it is not related to hardware I think.

I can try virtual machine with any OS. Tomorrow I can try it on other machine with Ubuntu in my work.

[ZeXx86]

I tried to reproduce the bug in VirtualBox with a very fresh Ubuntu 22.04.4 LTS installation without any modification. I can confirm the problem is identical to my. After clicking at the Sign In nothing will happen - Fusion 360 login screen will just freeze or waiting for something - and nothing will happen anymore. Same as with KDE on my machines.
Good thing is that only YAD dependency was required to install manually. Other than that it installed nicely. So only this issue must be resolved, because it can't be used at all.

[Aus-gez]

I'll download Ubuntu 22.04.4 LTS and give it a try too. It'll probably be a couple of days before I can get back to you though - got some packed days.

Hopefully in the meantime others will share their experience and we'll track down the cause of this issue.

[ZeXx86]

I'll download Ubuntu 22.04.4 LTS and give it a try too. It'll probably be a couple of days before I can get back to you though - got some packed days.

Hopefully in the meantime others will share their experience and we'll track down the cause of this issue.

Thank you very much. It would be very helpful since I use Fusion quite often and I am running Linux everywhere.

Please note with Ubuntu Wayland could be used. With Wayland running it might not start at all even under Xwayland. So to be more specific I set X11 session. Depending on where you run it, Wayland could add another problems..