Browser authentication produces error message "requires authentication"

[mirelesde]

The problem

Signing in through any browser results in the application displaying "Requires authentication". I've tried incognito windows, logging out of github.com so that it asks for my credentials. This issue is happening in my workplace in general.

Release version

Version 3.3.18 (x64)

Operating system

Windows 11

Steps to reproduce the behavior

1. Open GitHub desktop
2. Go to file > options
3. Press "Sign into GitHub.com"
4. Log in on web browser and allow it to open GitHub Desktop
5. The error message "Requires authentication" appears

Log files

2024-05-15.desktop.production.log

Today after deleting Git and GitHub desktop and removing credentials:
2024-05-17.desktop.production.log

Screenshots

Additional context

No response

[steveward]

Thanks for the report @mirelesde. Are you behind a proxy or firewall that could be interfering with authentication?

Can you also try resetting GitHub Desktop to see if that helps?

1. Close GitHub Desktop
2. Remove all of the files in %APPDATA%\GitHub Desktop\
3. Restart GitHub Desktop and try logging in

You will also need to add your local repositories again, which can be done quickly in bulk by drag-and-drop.

[ysq-ALX]

Hi @steveward,
I'm also having this issues since last week. I tried uninstall and reinstall GitHub Desktop but it doesn't work. Everytime when the browser is trying to navigate back to GitHub Desktop, this error message "Requires authentication" appears.

I'm using MacOS system.

[github-actions]

Thank you for your issue!
We haven’t gotten a response to our questions above. With only the information that is currently in the issue, we don’t have enough information to take action. We’re going to close this but don’t hesitate to reach out if you have or find the answers we need. If you answer our questions above, this issue will automatically reopen.