fastlane init - creating app on AppStore connect results in error: The request could not be completed because: Server error got 500

[kassi]

New Issue Checklist

• Updated fastlane to the latest version
• I read the Contribution Guidelines
• I read docs.fastlane.tools
• I searched for existing GitHub issues

Issue Description

fastlane init is unable to create app in dev portal, receiving 500 server error when trying to initialize for snapshots with uploading.
Interestingly it started by mentioning, the app doesn't exist in dev portal and failed creating it there.
However the debug output shows AppStore Connect now.

I then tried fastlane produce which successfully created the app in dev portal but failed on appstore connect because an app with same name already exists in another account.
Since the recurring error with fastlane init says something different, I keep this posted here.

Same result when using Xcode 15.2 and now 15.3 (if this makes a difference at all).

Command executed

bundle exec fastlane spaceauth -u my-apple-id
# succeeded
bundle exec fastlane init

Complete output when running fastlane, including the stack trace and command used

[16:34:57]: Please enter your Apple ID developer credentials
[16:34:57]: Apple ID Username:
my-apple-id
[16:35:13]: Logging in...
[16:35:16]: ✅  Logging in with your Apple ID was successful
[16:35:16]: Checking if the app 'de.kluks.SimpleApp' exists on App Store Connect...
[16:35:17]: Looks like the app 'de.kluks.SimpleApp' isn't available on App Store Connect
[16:35:17]: for the team ID '………………………' on Apple ID 'my-apple-id'
[16:35:17]: Would you like fastlane to create the App on App Store Connect for you? (y/n)
y
+-------------------------------------+

|     Summary for produce 2.220.0     |

+----------------+--------------------+

| username       | my-apple-id        |

| team_id        | ………………………          |

| itc_team_id    | ………………………          |

| platform       | ios                |

| app_identifier | de.kluks.SimpleApp |

| skip_devcenter | true               |

| sku            | …………………………         |

| language       | English            |

| skip_itc       | false              |

+----------------+--------------------+
[16:35:24]: App Name: SimpleApp

[16:35:28]: Creating new app 'SimpleApp' on App Store Connect

[16:35:28]: Sending language name is deprecated. 'English' has been mapped to 'en-US'.

[16:35:28]: Please enter one of available languages: ["ar-SA", "ca", "cs", "da", "de-DE", "el", "en-AU", "en-CA", "en-GB", "en-US", "es-ES", "es-MX", "fi", "fr-CA", "fr-FR", "he", "hi", "hr", "hu", "id", "it", "ja", "ko", "ms", "nl-NL", "no", "pl", "pt-BR", "pt-PT", "ro", "ru", "sk", "sv", "th", "tr", "uk", "vi", "zh-Hans", "zh-Hant"]

Timeout received! Retrying after 3 seconds (remaining: 5)...

Timeout received! Retrying after 3 seconds (remaining: 4)...

Timeout received! Retrying after 3 seconds (remaining: 3)...

Timeout received! Retrying after 3 seconds (remaining: 2)...

Timeout received! Retrying after 3 seconds (remaining: 1)...

ERROR [2024-05-09 16:52:03.42]: ["The request could not be completed because:", "Server error got 500"]

ERROR [2024-05-09 16:52:03.43]: /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/spaceship/lib/spaceship/connect_api/api_client.rb:215:in handle_response' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/spaceship/lib/spaceship/connect_api/api_client.rb:125:in post'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/spaceship/lib/spaceship/connect_api/tunes/tunes.rb:134:in post_app' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/3.2.0/forwardable.rb:240:in post_app'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/spaceship/lib/spaceship/connect_api/models/app.rb:88:in create' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/produce/lib/produce/itunes_connect.rb:41:in create_new_app'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/produce/lib/produce/itunes_connect.rb:16:in run' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/produce/lib/produce/manager.rb:12:in start_producing'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/setup/setup_ios.rb:484:in block in create_app_online!' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/setup/setup_ios.rb:475:in loop'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/setup/setup_ios.rb:475:in create_app_online!' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/setup/setup_ios.rb:395:in verify_app_exists_itc!'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/setup/setup_ios.rb:213:in ios_screenshots' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/setup/setup_ios.rb:48:in setup_ios'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/setup/setup.rb:112:in start' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/commands_generator.rb:123:in block (2 levels) in run'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/commander-4.6.0/lib/commander/command.rb:187:in call' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/commander-4.6.0/lib/commander/command.rb:157:in run'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/commander-4.6.0/lib/commander/runner.rb:444:in run_active_command' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane_core/lib/fastlane_core/ui/fastlane_runner.rb:124:in run!'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/commander-4.6.0/lib/commander/delegates.rb:18:in run!' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/commands_generator.rb:363:in run'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/commands_generator.rb:43:in start' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/fastlane/lib/fastlane/cli_tools_distributor.rb:123:in take_off'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/fastlane-2.220.0/bin/fastlane:23:in <top (required)>' /Users/Me/.asdf/installs/ruby/3.2.2/bin/fastlane:25:in load'

/Users/Me/.asdf/installs/ruby/3.2.2/bin/fastlane:25:in <top (required)>' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/cli/exec.rb:58:in load'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/cli/exec.rb:58:in kernel_load' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/cli/exec.rb:23:in run'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/cli.rb:455:in exec' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/vendor/thor/lib/thor/command.rb:28:in run'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/vendor/thor/lib/thor/invocation.rb:127:in invoke_command' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/vendor/thor/lib/thor.rb:527:in dispatch'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/cli.rb:35:in dispatch' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/vendor/thor/lib/thor/base.rb:584:in start'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/cli.rb:29:in start' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/bundler-2.5.10/exe/bundle:28:in block in <top (required)>'

/Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/site_ruby/3.2.0/bundler/friendly_errors.rb:117:in with_friendly_errors' /Users/Me/.asdf/installs/ruby/3.2.2/lib/ruby/gems/3.2.0/gems/bundler-2.5.10/exe/bundle:20:in <top (required)>'

/Users/Me/.asdf/installs/ruby/3.2.2/bin/bundle:25:in load' /Users/Me/.asdf/installs/ruby/3.2.2/bin/bundle:25:in 
'

WARN [2024-05-09 16:52:03.43]: It looks like something went wrong when we tried to create your app on the Apple Developer Portal

[2024-05-09 16:52:03.43]: Would you like to try again (y)? If you enter (n), fastlane will fall back to the manual setup (y/n)

Environment

✅ fastlane environment ✅
Stack



Key
Value




OS
14.4.1


Ruby
3.2.2


Bundler?
false


Git
git version 2.45.0


Installation Source
~/.asdf/installs/ruby/3.2.2/bin/fastlane


Host
macOS 14.4.1 (23E224)


Ruby Lib Dir
~/.asdf/installs/ruby/3.2.2/lib


OpenSSL Version
OpenSSL 1.1.1w  11 Sep 2023


Is contained
false


Is homebrew
false


Is installed via Fabric.app
false


Xcode Path
/Applications/Xcode.app/Contents/Developer/


Xcode Version
15.3


Swift Version
5.10



System Locale



Variable
Value





LANG
de_DE.UTF-8
✅


LC_ALL




LANGUAGE





fastlane files:
`./fastlane/Fastfile`
# This file contains the fastlane.tools configuration
# You can find the documentation at https://docs.fastlane.tools
#
# For a list of all available actions, check out
#
#     https://docs.fastlane.tools/actions
#
# For a list of all available plugins, check out
#
#     https://docs.fastlane.tools/plugins/available-plugins
#

# Uncomment the line if you want fastlane to automatically update itself
# update_fastlane

default_platform(:ios)

platform :ios do
  desc "Description of what the lane does"
  lane :custom_lane do
    # add actions here: https://docs.fastlane.tools/actions
  end
end

`./fastlane/Appfile`
app_identifier("de.kluks.SimpleApp") # The bundle identifier of your app
apple_id("#########") # Your Apple Developer Portal username

itc_team_id("#########") # App Store Connect Team ID
team_id("#########") # Developer Portal Team ID

# For more information about the Appfile, see:
#     https://docs.fastlane.tools/advanced/#appfile

fastlane gems



Gem
Version
Update-Status




fastlane
2.220.0
✅ Up-To-Date



Loaded fastlane plugins:
No plugins Loaded
Loaded gems



Gem
Version




error_highlight
0.6.0


did_you_mean
1.6.3


syntax_suggest
2.0.0


addressable
2.8.6


artifactory
3.0.17


jmespath
1.6.2


aws-partitions
1.925.0


aws-eventstream
1.3.0


aws-sigv4
1.8.0


aws-sdk-core
3.194.2


aws-sdk-kms
1.80.0


aws-sdk-s3
1.149.1


babosa
1.0.4


bundler
2.5.10


rexml
3.2.6


CFPropertyList
3.0.7


colored
1.2


highline
2.0.3


commander
4.6.0


dotenv
2.8.1


emoji_regex
3.2.3


excon
0.110.0


faraday-em_http
1.0.0


faraday-em_synchrony
1.0.0


faraday-excon
1.1.0


faraday-httpclient
1.0.1


multipart-post
2.4.1


faraday-multipart
1.0.4


faraday-net_http
1.0.1


faraday-net_http_persistent
1.2.0


faraday-patron
1.0.0


faraday-rack
1.0.0


faraday-retry
1.0.3


ruby2_keywords
0.0.5


faraday
1.10.3


faraday_middleware
1.2.0


domain_name
0.6.20240107


http-cookie
1.0.5


faraday-cookie_jar
0.0.7


fastimage
2.3.1


gh_inspector
1.1.3


google-cloud-env
1.6.0


jwt
2.8.1


mini_magick
4.12.0


naturally
2.2.1


plist
3.7.1


rubyzip
2.3.2


security
0.1.5


simctl
1.6.10


terminal-notifier
2.0.0


unicode-display_width
2.5.0


terminal-table
3.0.2


tty-screen
0.8.2


tty-cursor
0.7.1


tty-spinner
0.9.3


word_wrap
1.0.0


atomos
0.1.3


claide
1.1.0


colored2
3.1.2


nanaimo
0.3.0


xcodeproj
1.24.0


rouge
2.0.7


xcpretty
0.3.0


xcpretty-travis-formatter
1.0.1


set
1.1.0


public_suffix
5.0.5


nkf
0.2.0


base64
0.2.0


httpclient
2.8.3


multi_json
1.15.0


signet
0.19.0


os
1.1.4


googleauth
1.8.1


mini_mime
1.1.5


retriable
3.1.2


trailblazer-option
0.1.2


declarative
0.0.20


uber
0.1.0


representable
3.2.0


google-apis-core
0.11.3


google-apis-androidpublisher_v3
0.54.0


google-apis-playcustomapp_v1
0.13.0


rake
13.2.1


digest-crc
0.6.5


google-apis-storage_v1
0.31.0


google-apis-iamcredentials_v1
0.17.0


google-cloud-errors
1.4.0


google-cloud-core
1.7.0


google-cloud-storage
1.47.0


json
2.7.2


optparse
0.5.0


forwardable
1.3.3


logger
1.6.0


pathname
0.3.0


shellwords
0.2.0


cgi
0.4.1


date
3.3.4


timeout
0.4.1


securerandom
0.3.1


cookiejar
0.3.4


eventmachine
1.2.7


em-socksify
0.3.2


http_parser.rb
0.8.0


em-http-request
1.1.7


resolv
0.4.0


openssl
3.2.0


digest
3.1.1


ipaddr
1.2.6


time
0.3.0


uri
0.13.0


open-uri
0.4.1


stringio
3.1.0


mutex_m
0.2.0


net-http
0.4.1


net-protocol
0.2.2


connection_pool
2.4.1


net-http-persistent
4.0.2


patron
0.13.3


english
0.8.0


erb
4.0.4


abbrev
0.1.2


tempfile
0.2.1


delegate
0.3.1


tmpdir
0.2.0


fileutils
1.7.2


singleton
0.2.0


open3
0.2.1


nokogiri
1.16.4


racc
1.7.3


pp
0.5.0


prettyprint
0.2.0


find
0.2.0


ostruct
0.6.0


yaml
0.3.0


psych
5.1.2




generated on: 2024-05-09