Server is not reachable via Android app

[DeltaTango69]

The bug

Access via web with mobile is no problem. Via App message: server is not reachable comes. Yesterday it was working. New installation of App still not work.

The OS that Immich Server is running on

Windows 10

Version of Immich Server

V1.103.1

Version of Immich Mobile App

V1.103.1

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

Not changed

Your .env content

Not changed

Reproduction steps

Enter server address : 192.168.178.5:2283
Or
http:\\192.168.178.5:2283

Message: Server is not reachable

Relevant log output

2024-05-11 18:03:10.486950 | SEVERE   | ApiService           | Error while checking server availability | HandshakeException: Handshake error in client (OS Error: 
	WRONG_VERSION_NUMBER(tls_record.cc:231)) |
#0      _SecureFilterImpl._handshake (dart:io-patch/secure_socket_patch.dart:99)
#1      _SecureFilterImpl.handshake (dart:io-patch/secure_socket_patch.dart:143)
#2      _RawSecureSocket._secureHandshake (dart:io/secure_socket.dart:920)
#3      _RawSecureSocket._closeHandler (dart:io/secure_socket.dart:913)
#4      _RawSecureSocket._eventDispatcher (dart:io/secure_socket.dart:856)
#5      _RootZone.runUnaryGuarded (dart:async/zone.dart:1594)
#6      _BufferingStreamSubscription._sendData (dart:async/stream_impl.dart:339)
#7      _BufferingStreamSubscription._add (dart:async/stream_impl.dart:271)
#8      _SyncStreamControllerDispatch._sendData (dart:async/stream_controller.dart:784)
#9      _StreamController._add (dart:async/stream_controller.dart:658)
#10     _StreamController.add (dart:async/stream_controller.dart:606)
#11     new _RawSocket.<anonymous closure> (dart:io-patch/socket_patch.dart:1943)
#12     _NativeSocket.issueReadEvent.issue (dart:io-patch/socket_patch.dart:1372)
#13     _microtaskLoop (dart:async/schedule_microtask.dart:40)
#14     _startMicrotaskLoop (dart:async/schedule_microtask.dart:49)

2024-05-11 18:01:02.721722 | SEVERE   | ApiService           | Error while checking server availability | HandshakeException: Handshake error in client (OS Error: 
	WRONG_VERSION_NUMBER(tls_record.cc:231)) |
#0      _SecureFilterImpl._handshake (dart:io-patch/secure_socket_patch.dart:99)
#1      _SecureFilterImpl.handshake (dart:io-patch/secure_socket_patch.dart:143)
#2      _RawSecureSocket._secureHandshake (dart:io/secure_socket.dart:920)
#3      _RawSecureSocket._closeHandler (dart:io/secure_socket.dart:913)
#4      _RawSecureSocket._eventDispatcher (dart:io/secure_socket.dart:856)
#5      _RootZone.runUnaryGuarded (dart:async/zone.dart:1594)
#6      _BufferingStreamSubscription._sendData (dart:async/stream_impl.dart:339)
#7      _BufferingStreamSubscription._add (dart:async/stream_impl.dart:271)
#8      _SyncStreamControllerDispatch._sendData (dart:async/stream_controller.dart:784)
#9      _StreamController._add (dart:async/stream_controller.dart:658)
#10     _StreamController.add (dart:async/stream_controller.dart:606)
#11     new _RawSocket.<anonymous closure> (dart:io-patch/socket_patch.dart:1943)
#12     _NativeSocket.issueReadEvent.issue (dart:io-patch/socket_patch.dart:1372)
#13     _microtaskLoop (dart:async/schedule_microtask.dart:40)
#14     _startMicrotaskLoop (dart:async/schedule_microtask.dart:49)

2024-05-11 17:58:46.680393 | SEVERE   | ApiService           | Error while checking server availability | HandshakeException: Handshake error in client (OS Error: 
	WRONG_VERSION_NUMBER(tls_record.cc:231)) |
#0      _SecureFilterImpl._handshake (dart:io-patch/secure_socket_patch.dart:99)
#1      _SecureFilterImpl.handshake (dart:io-patch/secure_socket_patch.dart:143)
#2      _RawSecureSocket._secureHandshake (dart:io/secure_socket.dart:920)
#3      _RawSecureSocket._closeHandler (dart:io/secure_socket.dart:913)
#4      _RawSecureSocket._eventDispatcher (dart:io/secure_socket.dart:856)
#5      _RootZone.runUnaryGuarded (dart:async/zone.dart:1594)
#6      _BufferingStreamSubscription._sendData (dart:async/stream_impl.dart:339)
#7      _BufferingStreamSubscription._add (dart:async/stream_impl.dart:271)
#8      _SyncStreamControllerDispatch._sendData (dart:async/stream_controller.dart:784)
#9      _StreamController._add (dart:async/stream_controller.dart:658)
#10     _StreamController.add (dart:async/stream_controller.dart:606)
#11     new _RawSocket.<anonymous closure> (dart:io-patch/socket_patch.dart:1943)
#12     _NativeSocket.issueReadEvent.issue (dart:io-patch/socket_patch.dart:1372)
#13     _microtaskLoop (dart:async/schedule_microtask.dart:40)
#14     _startMicrotaskLoop (dart:async/schedule_microtask.dart:49)

2024-05-11 18:03:10.486950 | SEVERE   | ApiService           | Error while checking server availability | HandshakeException: Handshake error in client (OS Error: 
	WRONG_VERSION_NUMBER(tls_record.cc:231)) |
#0      _SecureFilterImpl._handshake (dart:io-patch/secure_socket_patch.dart:99)
#1      _SecureFilterImpl.handshake (dart:io-patch/secure_socket_patch.dart:143)
#2      _RawSecureSocket._secureHandshake (dart:io/secure_socket.dart:920)
#3      _RawSecureSocket._closeHandler (dart:io/secure_socket.dart:913)
#4      _RawSecureSocket._eventDispatcher (dart:io/secure_socket.dart:856)
#5      _RootZone.runUnaryGuarded (dart:async/zone.dart:1594)
#6      _BufferingStreamSubscription._sendData (dart:async/stream_impl.dart:339)
#7      _BufferingStreamSubscription._add (dart:async/stream_impl.dart:271)
#8      _SyncStreamControllerDispatch._sendData (dart:async/stream_controller.dart:784)
#9      _StreamController._add (dart:async/stream_controller.dart:658)
#10     _StreamController.add (dart:async/stream_controller.dart:606)
#11     new _RawSocket.<anonymous closure> (dart:io-patch/socket_patch.dart:1943)
#12     _NativeSocket.issueReadEvent.issue (dart:io-patch/socket_patch.dart:1372)
#13     _microtaskLoop (dart:async/schedule_microtask.dart:40)
#14     _startMicrotaskLoop (dart:async/schedule_microtask.dart:49)

2024-05-11 18:01:02.721722 | SEVERE   | ApiService           | Error while checking server availability | HandshakeException: Handshake error in client (OS Error: 
	WRONG_VERSION_NUMBER(tls_record.cc:231)) |
#0      _SecureFilterImpl._handshake (dart:io-patch/secure_socket_patch.dart:99)
#1      _SecureFilterImpl.handshake (dart:io-patch/secure_socket_patch.dart:143)
#2      _RawSecureSocket._secureHandshake (dart:io/secure_socket.dart:920)
#3      _RawSecureSocket._closeHandler (dart:io/secure_socket.dart:913)
#4      _RawSecureSocket._eventDispatcher (dart:io/secure_socket.dart:856)
#5      _RootZone.runUnaryGuarded (dart:async/zone.dart:1594)
#6      _BufferingStreamSubscription._sendData (dart:async/stream_impl.dart:339)
#7      _BufferingStreamSubscription._add (dart:async/stream_impl.dart:271)
#8      _SyncStreamControllerDispatch._sendData (dart:async/stream_controller.dart:784)
#9      _StreamController._add (dart:async/stream_controller.dart:658)
#10     _StreamController.add (dart:async/stream_controller.dart:606)
#11     new _RawSocket.<anonymous closure> (dart:io-patch/socket_patch.dart:1943)
#12     _NativeSocket.issueReadEvent.issue (dart:io-patch/socket_patch.dart:1372)
#13     _microtaskLoop (dart:async/schedule_microtask.dart:40)
#14     _startMicrotaskLoop (dart:async/schedule_microtask.dart:49)

2024-05-11 17:58:46.680393 | SEVERE   | ApiService           | Error while checking server availability | HandshakeException: Handshake error in client (OS Error: 
	WRONG_VERSION_NUMBER(tls_record.cc:231)) |
#0      _SecureFilterImpl._handshake (dart:io-patch/secure_socket_patch.dart:99)
#1      _SecureFilterImpl.handshake (dart:io-patch/secure_socket_patch.dart:143)
#2      _RawSecureSocket._secureHandshake (dart:io/secure_socket.dart:920)
#3      _RawSecureSocket._closeHandler (dart:io/secure_socket.dart:913)
#4      _RawSecureSocket._eventDispatcher (dart:io/secure_socket.dart:856)
#5      _RootZone.runUnaryGuarded (dart:async/zone.dart:1594)
#6      _BufferingStreamSubscription._sendData (dart:async/stream_impl.dart:339)
#7      _BufferingStreamSubscription._add (dart:async/stream_impl.dart:271)
#8      _SyncStreamControllerDispatch._sendData (dart:async/stream_controller.dart:784)
#9      _StreamController._add (dart:async/stream_controller.dart:658)
#10     _StreamController.add (dart:async/stream_controller.dart:606)
#11     new _RawSocket.<anonymous closure> (dart:io-patch/socket_patch.dart:1943)
#12     _NativeSocket.issueReadEvent.issue (dart:io-patch/socket_patch.dart:1372)
#13     _microtaskLoop (dart:async/schedule_microtask.dart:40)
#14     _startMicrotaskLoop (dart:async/schedule_microtask.dart:49)

Additional information

No response

[bo0tzz]

Please try entering exactly http://192.168.178.5:2283/api.

[DeltaTango69]

Ok that works, thank you! I was irretated because app told me during entering that http:// URL was wrong and so i have entered http:\ than there was no error message.