Jobs page not loading

[Hixxey]

The bug

The job page no longer loads and I'm getting an error relating to getaddrinfo EAI_AGAIN redis in the Immich and Immich Microservices container logs.

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

v1.105.1

Version of Immich Mobile App

v1.105.0

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

immich:
    container_name: immich
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ./immich/library:/usr/src/app/upload/library
      - ./immich/cache/upload:/usr/src/app/upload/upload
      - ./immich/cache/thumbs:/usr/src/app/upload/thumbs
      - ./immich/cache/profile:/usr/src/app/upload/profile
      - ./immich/cache/encoded-video:/usr/src/app/upload/encoded-video
      - /etc/localtime:/etc/localtime:ro
      - ${HOMEDATA}/Pictures:/photos:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    environment:
      DB_USERNAME: ${ADMIN_USER}
      DB_PASSWORD: ${ADMIN_PASSWORD}
      DB_DATABASE_NAME: immich
      DB_HOSTNAME: immich_postgres
      TZ: ${TIMEZONE}
    depends_on:
      - immich_redis
      - immich_postgres
    restart: always
  
  immich_microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "microservices" ]
    env_file:
      - .env
    environment:
      DB_USERNAME: ${ADMIN_USER}
      DB_PASSWORD: ${ADMIN_PASSWORD}
      DB_DATABASE_NAME: immich
      DB_HOSTNAME: immich_postgres
      TZ: ${TIMEZONE}
    volumes:
      - ./immich/library:/usr/src/app/upload/library
      - ./immich/cache/upload:/usr/src/app/upload/upload
      - ./immich/cache/thumbs:/usr/src/app/upload/thumbs
      - ./immich/cache/profile:/usr/src/app/upload/profile
      - ./immich/cache/encoded-video:/usr/src/app/upload/encoded-video
      - /etc/localtime:/etc/localtime:ro
      - ${HOMEDATA}/Pictures:/photos:ro
    depends_on:
      - immich_redis
      - immich_postgres
    restart: always
  
  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - ./immich/library:/usr/src/app/upload/library
      - ./immich/cache/upload:/usr/src/app/upload/upload
      - ./immich/cache/thumbs:/usr/src/app/upload/thumbs
      - ./immich/cache/profile:/usr/src/app/upload/profile
      - ./immich/cache/encoded-video:/usr/src/app/upload/encoded-video
      - ./immich-machine-learning/model-cache:/cache
    restart: always
    environment:
      TZ: ${TIMEZONE}
  
  immich_redis:
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    container_name: immich_redis
    restart: always
    environment:
      TZ: ${TIMEZONE}
    healthcheck:
      test: ["CMD", "redis-cli", "ping"]
      interval: 10s
      timeout: 5s
      retries: 5
    volumes:
      - ./immich-redis:/data
  
  immich_postgres:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${ADMIN_PASSWORD}
      POSTGRES_USER: ${ADMIN_USER}
      POSTGRES_DB: immich
      POSTGRES_INITDB_ARGS: '--data-checksums'
    ports:
      - "5432:5432"
    volumes:
      - ./immich-postgres:/var/lib/postgresql/data
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always
    labels:
      autoheal-app: true

Your .env content

IMMICH_VERSION=v1.105.1

Reproduction steps

Upgrade to v1.105.1
Open Immich in a browser
Try to load Jobs page

Relevant log output

Error: getaddrinfo EAI_AGAIN redis
    at GetAddrInfoReqWrap.onlookup [as oncomplete] (node:dns:109:26)
    at GetAddrInfoReqWrap.callbackTrampoline (node:internal/async_hooks:130:17) {
  errno: -3001,
  code: 'EAI_AGAIN',
  syscall: 'getaddrinfo',
  hostname: 'redis'
}

Additional information

I don't get this error in v1.102.3

[bo0tzz]

Your redis container is not working

[Hixxey]

My redis log is below. It looks to be working but do you know how I can debug further?

1:C 16 May 2024 11:43:43.316 # oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo 1:C 16 May 2024 11:43:43.316 # Redis version=6.2.14, bits=64, commit=00000000, modified=0, pid=1, just started 1:C 16 May 2024 11:43:43.317 # Warning: no config file specified, using the default config. In order to specify a config file use redis-server /path/to/redis.conf 1:M 16 May 2024 11:43:43.317 * monotonic clock: POSIX clock_gettime 1:M 16 May 2024 11:43:43.318 * Running mode=standalone, port=6379. 1:M 16 May 2024 11:43:43.318 # Server initialized 1:M 16 May 2024 11:43:43.318 # WARNING Memory overcommit must be enabled! Without it, a background save or replication may fail under low memory condition. Being disabled, it can can also cause failures without low memory condition, see https://github.com/jemalloc/jemalloc/issues/1328. To fix this issue add 'vm.overcommit_memory = 1' to /etc/sysctl.conf and then reboot or run the command 'sysctl vm.overcommit_memory=1' for this to take effect. 1:M 16 May 2024 11:43:43.319 * Loading RDB produced by version 6.2.14 1:M 16 May 2024 11:43:43.319 * RDB age 1 seconds 1:M 16 May 2024 11:43:43.319 * RDB memory usage when created 5.45 Mb 1:M 16 May 2024 11:43:43.357 # Done loading RDB, keys loaded: 49, keys expired: 0. 1:M 16 May 2024 11:43:43.357 * DB loaded from disk: 0.039 seconds 1:M 16 May 2024 11:43:43.357 * Ready to accept connections

[Hixxey]

Ok so the fix is to rename the redis service definition from immich_redis to redis and then replace any depneds_on references to point to redis instead of immich_redis. Having a different service definition did work in v1.102.3 and earlier.

redis: #immich_redis does not work
image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
container_name: immich_redis
restart: always
environment:
TZ: ${TIMEZONE}
healthcheck:
test: ["CMD", "redis-cli", "ping"]
interval: 10s
timeout: 5s
retries: 5
volumes:
- ./immich-redis:/data

[Hixxey]

Setting REDIS_HOSTNAME: immich_redis in the environment vars for immich and immich_microservices seems to also resolve the issue and feels like a better fix.