[Bug]: Failed to parsing pptx file and RAGFlow server crashed.

[trackcc]

Is there an existing issue for the same bug?

• I have checked the existing issues.

Branch name

main

Commit ID

648a2ba

Other environment information

CPU ： Intel(R) Xeon(R) Silver 4210 CPU
MEM ： 512G
GPU ： Nvidia Tesla A100 40G
OS  ： Ubuntu 22.04.4 LTS server

Actual behavior

ppt解析组件 aspose 报错

No usable version of libssl was found，

Expected behavior

No response

Steps to reproduce

上传PPT文件，点击保存

with slides.Presentation(BytesIO(blob)) as presentation:
执行到这里程序就崩溃了

Additional information

No response

[yingfeng]

Could you please provide the raw pptx file that leads to the corruption?

[trackcc]

我找了几个测试了一下都是程序崩溃，可能是环境兼容的问题
Uploading 人工智能.pptx…

[trackcc]

在另一台上传成功了。。。
CPU ： Intel(R) Core(TM) i7-12700
MEM ： 64G
GPU ： Nvidia RTX A4000
OS ： Ubuntu 18.04 desktop

[trackcc]

@yingfeng ubuntu 18之后不提供libssl1.1， 我的环境是ubuntu 22 Aspose.Slides依赖libssl1.1 导致运行到 with slides.Presentation(BytesIO(blob)) as presentation: 崩溃， 安装 libssl1.1 后正常 https://blog.csdn.net/weixin_47156401/article/details/134343800