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The Docker type deployment failed, the installation page cannot be opened, please help. #4007

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zidanereal5 opened this issue Apr 30, 2024 · 2 comments
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🐞 bug Something isn't working

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@zidanereal5
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Dify version

0.6.5

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

I only modified the mapping port of nginx in the yml file, but cannot open the page when accessing through IP address: 6000/install.
image
image
image

✔️ Expected Behavior

open install page

❌ Actual Behavior

No response

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dosubot bot commented Apr 30, 2024

To address the issue with accessing the Dify installation page after changing the Nginx mapping port in your Docker setup, follow these steps:

  1. Check Nginx Configuration: Ensure your Nginx service is configured to listen on port 6000 and routes requests to the Dify application correctly. This involves verifying both the Nginx configuration files and the docker-compose.yml file to ensure the port mapping reflects the change to port 6000.

  2. Update Docker Compose Configuration: In your docker-compose.yml, confirm the port mapping for the Nginx service is set to "6000:80", mapping port 6000 on your host to port 80 on the container.

  3. Restart Docker Services: Apply changes by running docker compose down followed by docker compose up -d in the directory containing your docker-compose.yml.

  4. Firewall and Network Checks: Make sure no firewall or network settings are blocking access to port 6000 on your host machine.

  5. Service Health Check: Use docker compose ps to verify all services, especially Nginx, are up and running.

If issues persist, consider checking the logs for error messages. Adjust the LOG_LEVEL to DEBUG for more detailed logs, and view them using docker logs [container_id]. For Nginx, check the error logs located at /var/log/nginx/error.log and access logs at /var/log/nginx/access.log for insights into request handling and errors.

Ensure Docker services start in the correct sequence and check for additional configurations or dependencies that might affect the installation page loading. This includes CORS settings, domain configurations, FFmpeg installation, environment variables for database migration, and SYS_ADMIN permissions for sandbox services.

For further assistance, sharing any error messages or logs you encounter can help diagnose the issue more accurately.

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@dosubot dosubot bot added the 🐞 bug Something isn't working label Apr 30, 2024
@zidanereal5
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my brower‘s problem

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