Export Report Generator

[sottilejillian]

Preconditions and environment

• Magento version 2.3.3

Steps to reproduce

1. Log into Magento as vendor to update website information
2. Click on System
3. Click on Export
4. Entity type: Products
5. Scroll down
6. Click continue

Expected result

Report in created and I am able to download and open on desktop.

Actual result

The report never appears

Additional information

As a wholesaler we use Magento to show our products to our customers not to sell to the general public. In the past we have been able to use the export function to export a csv report with product information. We have been trying to export a report all day and nothing has generated. Has this happened to anyone?

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @sottilejillian. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

---

Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

[m2-assistant]

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
     Details

     - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
     - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
     - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[engcom-Dash]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-Dash, here is your Magento Instance: https://b315c4f2df97f1ee568753aabd975e2b.instances-prod.magento-community.engineering
Admin access: https://b315c4f2df97f1ee568753aabd975e2b.instances-prod.magento-community.engineering/admin_0c6b
Login: 00ea9f9b
Password: f8cff73bbf64

[engcom-Dash]

Hi @sottilejillian

Thanks for reporting and collaboration.

Verified the issue in magento 2.4 dev instance but the issue is not reproducible.

Steps to reproduce
Log into Magento as vendor to update website information
Click on System
Click on Export
Entity type: Products
Scroll down
Click continue

The report is generated successfully.

Please refer the attached screenshots.

[engcom-Dash]

Hi @sottilejillian

We've observed that there haven't been any updates on this issue for quite some time. Therefore, we're assuming it's been resolved and will be closing it. Feel free to open a new ticket or reopen this one if you require further assistance.

Regards