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mattermost crashed on android (pixel 8 pro android 14) #7927

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realpluut opened this issue May 1, 2024 · 3 comments
Closed

mattermost crashed on android (pixel 8 pro android 14) #7927

realpluut opened this issue May 1, 2024 · 3 comments
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@realpluut
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Summary

Matter most starts, can type for about a minute, then app crashes without any info.
in older versions of the app we did not have this issue

Environment Information

  • Pixel 8 Pro
  • Centos 8 (server) / android 14 (phone
  • Mattermost App Version: latest normal and beta from the play store
  • Mattermost Server Version: 9.5.1

Steps to reproduce

use an android 14 device

Expected behavior

use it for 1 min, app keeps crashing just gone no warnings

Observed behavior (that appears unintentional)

nothing, just typing and gone is the app

Possible fixes

idk

@amyblais
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amyblais commented May 1, 2024

@amyblais amyblais added the Bug Report/Open Bug report/issue label May 1, 2024
@larkox
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larkox commented May 8, 2024

@realpluut Are you able to share the logs of the app? When you start the app, go to your profile -> Settings -> report a problem. That will get you the logs. You can send them my way at the mattermost community server (https://community.mattermost.com/core/messages/@daniel.espino-garcia).

Also, for the record, do you mind stating the exact version and build number? You can go to your profile -> Settings -> About Mattermost, and use the copy info button there to copy all the relevant information.

@larkox
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larkox commented May 22, 2024

Closing since we cannot reproduce and the original reporter doesn't answer.

If you have more information, please feel free to reopen.

@larkox larkox closed this as completed May 22, 2024
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