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[Bug]: Chunk upload not working since update from 26 to 28.0.5 #45243

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5 of 8 tasks
0verEngineer opened this issue May 9, 2024 · 4 comments
Open
5 of 8 tasks

[Bug]: Chunk upload not working since update from 26 to 28.0.5 #45243

0verEngineer opened this issue May 9, 2024 · 4 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap 28-feedback bug feature: files

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@0verEngineer
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⚠️ This issue respects the following points: ⚠️

Bug description

Since i updated my Nextcloud (docker community image behind Traefik 2 reverse proxy) the upload in the webUI and the client does not work anymore.
A Friend of mine has the same problem and he the default zip downloaded package with nginx on Ubuntu

Errors in the nextcloud admin interface look like this:

  • BadRequest Expected filesize of 10485760 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 1990656 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.

Here are screenshots from the errors in the browser:
web_errors
web_network_log

Steps to reproduce

  1. Use 28.0.5
  2. Upload a File (I used a 2.9 gb file)

Expected behavior

Upload should work

Installation method

Community Docker image

Nextcloud Server version

28

Operating system

RHEL/CentOS

PHP engine version

PHP 8.2

Web server

None

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

{
    "system": {
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.domain.com"
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "forwarded_for_headers": "X-Real-Ip",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "28.0.5.1",
        "overwrite.cli.url": "http:\/\/cloud.domain.com",
        "overwriteprotocol": "https",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "default_phone_region": "DE",
        "loglevel": 0,
        "maintenance": false,
        "twofactor_enforced": "false",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "app_install_overwrite": [
            "tasks",
            "caniupdate"
        ],
        "theme": "",
        "maintenance_window_start": 2
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - bruteforcesettings: 2.8.0
  - calendar: 4.7.2
  - checksum: 1.2.4
  - circles: 28.0.0
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contacts: 5.5.3
  - contactsinteraction: 1.9.0
  - cospend: 1.6.1
  - dashboard: 7.8.0
  - dav: 1.29.1
  - deck: 1.12.2
  - encryption: 2.16.0
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_external: 1.20.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - quota_warning: 1.19.0
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - support: 1.11.1
  - survey_client: 1.16.0
  - suspicious_login: 6.0.0
  - systemtags: 1.18.0
  - tasks: 0.15.0
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - twofactor_totp: 10.0.0-beta.2
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - files_antivirus: 5.5.0 (installed 5.5.0)
  - files_rightclick: 0.15.1 (installed 1.6.0)
  - metadata: 0.19.0 (installed 0.19.0)
  - user_ldap: 1.19.0

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

No response

Additional info

No response

@0verEngineer 0verEngineer added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels May 9, 2024
@skjnldsv
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502 response code means your webserver timed out, this looks like a setup issue 🤔

@skjnldsv
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Traefik also had an issue and is fixed since
#44113 (comment)

@0verEngineer
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As i said in my issue, a friend of mine who uses a relatively standard way of hosting Nextcloud with nginx has the same issue and it only happens since i updated

@skjnldsv
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@0verEngineer I understand, thanks for replying!
Can you confirm your friend experience the same errors? While the issue might look the same, it might be from different causes :)

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