Account suspended and immediately reinstated?? #116566
-
Select Topic AreaQuestion BodyI was doing normal GitHub things, creating a new repo from my school's template when I was suddenly suspended on this account. I submitted a ticket in confusion, then I tried to reset my password again. Then I was able to reset it and login again. Weirdest account experience I've ever had. Should I just wait for a response to the ticket to explain what just happened or submit another one? I don't want to be suddenly locked out of here because I have group projects to work on. |
Beta Was this translation helpful? Give feedback.
Replies: 6 comments 8 replies
-
Forgot to mention that this is free account unlike many of the people who experienced this issue and I received no emails about the suspension when it happened. |
Beta Was this translation helpful? Give feedback.
-
suspended, not reinstated and now I have 'too many attempts to log in' |
Beta Was this translation helpful? Give feedback.
-
Thank you for your patience. Our Platform Health team has investigated this issue and found the root cause to be an error in how malicious behavior was flagged, causing the suspension of several accounts. This error has been resolved and the affected accounts have been reinstated. We apologize for the inconvenience this caused. If your account is still currently suspended, please reach out to Support for further investigation. |
Beta Was this translation helpful? Give feedback.
-
can u explain it briefly??? please
…On Tue, Apr 16, 2024 at 3:16 AM pooky-programs ***@***.***> wrote:
Closed #116566 <#116566> as
resolved.
—
Reply to this email directly, view it on GitHub
<#116566>, or unsubscribe
<https://github.com/notifications/unsubscribe-auth/BHZK75LLE5LRA56GRNU4LCTY5RDB3AVCNFSM6AAAAABFT3KKNWVHI2DSMVQWIX3LMV45UABFIRUXGY3VONZWS33OIV3GK3TUHI5E433UNFTGSY3BORUW63R3GEZDENBZGE3Q>
.
You are receiving this because you commented.Message ID:
<community/community/repo-discussions/116566/discussion_event/1224917@
github.com>
|
Beta Was this translation helpful? Give feedback.
-
Ok, thanks for the update.
Let me know if your ticket gets updated dude!
…On Tue, Apr 16, 2024 at 10:48 AM Genesaret Johnes ***@***.***> wrote:
The thread starter just reopened and closed the discussion.
Based on @github-staff <https://github.com/github-staff> answer, I think
the only thing we can do about the suspension is just to wait for an update
of our ticket.
—
Reply to this email directly, view it on GitHub
<#116566 (reply in thread)>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/BHZK75LQP22BYMMZOGLAEW3Y5SYAPAVCNFSM6AAAAABFT3KKNWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TCMRVGQ3TC>
.
You are receiving this because you commented.Message ID:
***@***.***>
|
Beta Was this translation helpful? Give feedback.
-
Hello I am trying to get back my suspended account from a long time but I didn't recive any reply from GitHub team |
Beta Was this translation helpful? Give feedback.
Thank you for your patience. Our Platform Health team has investigated this issue and found the root cause to be an error in how malicious behavior was flagged, causing the suspension of several accounts. This error has been resolved and the affected accounts have been reinstated.
We apologize for the inconvenience this caused. If your account is still currently suspended, please reach out to Support for further investigation.