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Impossible to get Android input permission on RustDesk Nightly release 12 April 2023 #4023

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Tracked by #3893
mikekgr opened this issue Apr 12, 2023 · 8 comments
Closed
Tracked by #3893
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bug Something isn't working help wanted Extra attention is needed

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@mikekgr
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mikekgr commented Apr 12, 2023

Bug Description

I installed Android apk nightly release 12 April 2023 file name: rustdesk-1.2.0-aarch64-signed.apk)
My Android phone is: OnePlus 9 Pro running Android 13.
As you can see from the screenshots, in the final activation step the Android informing me that For security settings this activation is currently unavailable.
I tried to uninstall and reinstall, does solve the problem.

How to Reproduce

Please install the nightly release 12 April 2023 file name: rustdesk-1.2.0-aarch64-signed.apk) in an Android 13 phone and try it

Expected Behavior

The expected behavior is to accept the accessibility allowance when the user set it

Operating system(s) on local side and remote side

Android 13

RustDesk Version(s) on local side and remote side

nightly release 12 April 2023 file name: rustdesk-1.2.0-aarch64-signed.apk)

Screenshots

RustDesk_OnePlus9Pro1
RustDesk_OnePlus9Pro2
RustDesk_OnePlus9Pro3

Additional Context

No response

@mikekgr mikekgr added the bug Something isn't working label Apr 12, 2023
@rustdesk
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#3893

@rustdesk rustdesk added the help wanted Extra attention is needed label Apr 12, 2023
@LarsK1
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LarsK1 commented May 29, 2023

@mikekgr @rustdesk
You can momentarily overcome this:

  • On your Android device, open the Settings app.
  • Tap Apps.
  • Tap the app that you want to turn on a restricted setting for.
    Tip: If you can't find it, first tap See all apps or App info.
  • Tap More and then Allow restricted settings.
  • Follow the on-screen instructions.

@mikekgr
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mikekgr commented May 29, 2023

Dear Sir, it doesn't allow me see the screenshot
Screenshot_2023-05-29-09-33-15-24_fc704e6b13c4fb26bf5e411f75da84f2
Screenshot_2023-05-29-09-33-20-38_fc704e6b13c4fb26bf5e411f75da84f2

@LarsK1
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LarsK1 commented May 29, 2023

@mikegr you didn't understand. Go to the phone's settings app. Go to apps, find Rustdesk. There you'll find the three dots to enable the special mode. Afterwards you can go to Rustdesk to enable the accessibility services

@mikekgr
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mikekgr commented May 30, 2023

@mikegr you didn't understand. Go to the phone's settings app. Go to apps, find Rustdesk. There you'll find the three dots to enable the special mode. Afterwards you can go to Rustdesk to enable the accessibility services

@LarsK1
I did that initially but there is not special mode in Rustdesk application. I am running Android 13 if that matters.
Do you need screenshots?

@LarsK1
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LarsK1 commented May 30, 2023

@mikekgr
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mikekgr commented May 31, 2023

Please see : (there's not settings like yours)
https://photos.app.goo.gl/BCYtsvm1nzgFPoLe7

@vladimirvanchytsky
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@mikekgr @rustdesk You can momentarily overcome this:

  • On your Android device, open the Settings app.
  • Tap Apps.
  • Tap the app that you want to turn on a restricted setting for.
    Tip: If you can't find it, first tap See all apps or App info.
  • Tap More and then Allow restricted settings.
  • Follow the on-screen instructions.

Working, didn't know about such option, thanks!

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