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"Messages are missing. Sync now." does nothing #2167

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ohshitgorillas opened this issue Apr 23, 2024 · 4 comments
Open

"Messages are missing. Sync now." does nothing #2167

ohshitgorillas opened this issue Apr 23, 2024 · 4 comments

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@ohshitgorillas
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For end-to-end encrypted chats, which require the new Facebook Messenger pin number to be entered to view the chats, the "Sync now" feature does not work--nothing happens when I click it. As a result, all encrypted chats are missing up to the point at which Caprine was installed.

Caprine 2.60.1
Pop!_OS 22.04 LTS
Linux 6.8.0-76060800daily20240311-generic
@KabaleTech
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Same issue

Fedora Linux 40 (Workstation Edition)
kernel : 6.8.7-300.fc40.x86_64
Caprine 2.60.1

@TheMightyPengu
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Same issue
Manjaro Linux x86_64 (unstable branch)
Kernel 5.15.156-1-MANJARO
Caprine 2.60.1 (flatpak and AUR)

@forestcall
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forestcall commented May 1, 2024 •
edited

I am able to get the 1-time code but where to enter the 1-time code? Seems we need a UI with a form field to add the 'security code'.

Windows 11
Caprine 2.50.1

@mquevill mquevill mentioned this issue May 2, 2024
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@mquevill
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mquevill commented May 2, 2024

This is due to the hide-preferences-window class that has been used, since it also ends up hiding the PIN window (and other windows like "Security Alerts", etc.). When Facebook makes backend changes, this is often one part of Caprine that breaks. And when that class doesn't get removed as expected, it prevents any of these types of pop-up windows from showing.

A temporary workaround: If you access the developer tools via F12, you can edit the main <html> element to remove the hide-preferences-window class from the list within class="...".

This was referenced May 2, 2024
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@mquevill mquevill changed the title "Messages are mising. Sync now." does nothing "Messages are missing. Sync now." does nothing May 15, 2024
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5 participants
@forestcall @mquevill @ohshitgorillas @TheMightyPengu @KabaleTech