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Do not send first Zulip Updates message with onboarding messages in new organization #30053

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alya opened this issue May 10, 2024 · 3 comments · Fixed by #30089
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Do not send first Zulip Updates message with onboarding messages in new organization #30053

alya opened this issue May 10, 2024 · 3 comments · Fixed by #30089
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@prakhar1144
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area: bots area: onboarding in progress priority: high

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@alya
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alya commented May 10, 2024 •
edited

To help users focus on the onboarding experience, we should not send the introductory "Zulip updates" message ("Welcome! To help you learn about new features and configuration options, ..." as part of onboarding in a new organization.

It probably makes the most sense to just wait until we are sending the first update, and send it right before the first update message. We should drop "Welcome!" from the start of the message.
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Hello @zulip/server-bots, @zulip/server-onboarding members, this issue was labeled with the "area: onboarding", "area: bots" labels, so you may want to check it out!

@alya alya changed the title Do not send first Zulip Updates message with onboarding messages Do not send first Zulip Updates message with onboarding messages in new organization May 10, 2024
@alya
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alya commented May 10, 2024

@prakhar1144 Would you be up for taking care of this one? Please flag if this is tricky; I think from a product perspective, there are other reasonable options, as long as we delay the message.

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alya commented May 10, 2024

I'm not sure if there are product decisions specific to self-hosters that need to be considered here.

prakhar1144 added a commit to prakhar1144/zulip that referenced this issue May 14, 2024
@prakhar1144
onboarding: Don't send zulip update message during new realm creation.
8443282 
To help users focus on the onboarding experience, we no longer send
the introductory "Zulip updates" message as part of onboarding in a
new organization.

We send it right before the first update message.

Fixes zulip#30053.
@prakhar1144 prakhar1144 mentioned this issue May 14, 2024
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prakhar1144 added a commit to prakhar1144/zulip that referenced this issue May 15, 2024
@prakhar1144
zulip_updates: Send an introductory message before the first update.
371a50f 
To help users focus on the onboarding experience, we no longer
send the introductory "Zulip updates" message as a part of
onboarding.

Now, we send the introductory message just before the first
update message.

Fixes zulip#30053.
timabbott pushed a commit that referenced this issue May 15, 2024
@prakhar1144 @timabbott
zulip_updates: Send an introductory message before the first update.
e264b12 
To help users focus on the onboarding experience, we no longer
send the introductory "Zulip updates" message as a part of
onboarding.

Now, we send the introductory message just before the first
update message.

Fixes #30053.
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@prakhar1144 prakhar1144

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area: bots area: onboarding in progress priority: high
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onboarding: Don't send zulip update message during new realm creation. prakhar1144/zulip
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@alya @zulipbot @prakhar1144