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admin Password update. #38352

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Gopaal3 opened this issue Jan 14, 2024 · 21 comments · May be fixed by #38696
Open
5 tasks

admin Password update. #38352

Gopaal3 opened this issue Jan 14, 2024 · 21 comments · May be fixed by #38696
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Area: Account Component: Admin Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reported on 2.4.4 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@Gopaal3
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Gopaal3 commented Jan 14, 2024

Preconditions and environment

  • Magento version 2.4.4
  • Anything else that would help a developer reproduce the bug

Steps to reproduce

  • Customer put his credentials for login
  • He got asked for 2fa auth, and he puts the code
  • He gots redirected to a "change password page" (that actually has a lot of other fields). Admin changes his password, clicks "Save" button.

Expected result

  • ✅ You should see the message that your password was changed
  • ✅ You should be redirected to the home admin page (because your main flow was a log in flow, not the change password)

Actual result

  • ✅ You should see the message that your password was changed
  • ❌ You're still see the "change password" page, so you think that Magento asks you to change a password one more time

Additional information

No response

Release note

when i click save . it is not working

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Jan 14, 2024

Hi @Gopaal3. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


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@andrewbess
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Hello @Gopaal3
Thank you for your collaboration
I tried to reproduce described problem on the Magento 2.4.4
It works great
Could you please provide more information
Looks like you have 3rd-party extension that can provoke the problem
Thank you in advance.

@andrewbess andrewbess added Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch and removed Issue: ready for confirmation labels Jan 14, 2024
@engcom-Bravo engcom-Bravo self-assigned this Jan 15, 2024
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m2-assistant bot commented Jan 15, 2024

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
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@m2-community-project m2-community-project bot added Issue: ready for confirmation and removed Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch labels Jan 15, 2024
@engcom-Bravo engcom-Bravo added Reported on 2.4.4 Indicates original Magento version for the Issue report. and removed Issue: ready for confirmation labels Jan 15, 2024
@engcom-Bravo
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@magento give me 2.4-develop instance

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Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

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@engcom-Bravo
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@andrewbess Thanks for your contribution and collaboration.

Hi @Gopaal3,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the screenshots.

Steps to reproduce

1.login admin
2.update password

Screenshot from 2024-01-15 11-15-44

We are able to update the password successfully.

Kindly recheck the behaviour on Magento 2.4-develop instance and elaborate steps to reproduce if the issue is still reproducible.

Thanks.

@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Jan 15, 2024
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Jan 15, 2024
@ihor-sviziev
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@andrewbess @engcom-Bravo, I think the issue is in the flow.

The admin user wants to log in to his/her account.

  1. Customer put his credentials for login
  2. He got asked for 2fa auth, and he puts the code
  3. He gots redirected to a "change password page" (that actually has a lot of other fields). Admin changes his password, clicks "Save" button.

Expected result:

  • ✅ You should see the message that your password was changed
  • ✅ You should be redirected to the home admin page (because your main flow was a log in flow, not the change password)

Actual result:

  • ✅ You should see the message that your password was changed
  • ❌ You're still see the "change password" page, so you think that Magento asks you to change a password one more time.

@Franciscof-Serfe
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@magento give me 2.4-develop instance

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Hi @Franciscof-Serfe. Thank you for your request. I'm working on Magento instance for you.

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@Franciscof-Serfe
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In addition to what @ihor-sviziev said, it would be great for the admin user experience if the message said something like:

"You saved the changes to the account"
either
"You saved changes to [field name]" (Password, email, name, etc.)

@engcom-Bravo
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@ihor-sviziev @Franciscof-Serfe Thanks for your Contribution!.

Hi @Gopaal3,

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots.

Steps to Reproduce

  • Customer put his credentials for login
  • He got asked for 2fa auth, and he puts the code
  • He gots redirected to a "change password page" (that actually has a lot of other fields). Admin changes his password, clicks "Save" button.

Screenshot from 2024-01-22 11-47-13

Password has been changed but still we are in Change Password page.

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo removed the Issue: needs update Additional information is require, waiting for response label Jan 22, 2024
@m2-community-project m2-community-project bot moved this from Needs Update to Ready for Confirmation in Issue Confirmation and Triage Board Jan 22, 2024
@engcom-Bravo engcom-Bravo added the Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch label Jan 22, 2024
@engcom-Bravo engcom-Bravo added the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Jan 22, 2024
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Confirmed in Issue Confirmation and Triage Board Jan 22, 2024
@engcom-Bravo engcom-Bravo added the Priority: P2 A defect with this priority could have functionality issues which are not to expectations. label Jan 22, 2024
@m2-community-project m2-community-project bot added this to Dev In Progress in High Priority Backlog Jan 22, 2024
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-10886 is successfully created for this GitHub issue.

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m2-assistant bot commented Jan 22, 2024

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@AlexDev4
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@magento I am working on this

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m2-assistant bot commented Mar 17, 2024

Hi @AlexDev4! 👋
Thank you for collaboration. Only members of Community Contributors Team are allowed to be assigned to the issue. Please use @magento add to contributors team command to join Contributors team.

@AlexDev4
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@magento add to contributors team

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m2-assistant bot commented Mar 17, 2024

Hi @AlexDev4! 👋
Thank you for joining. Please accept team invitation 👉 here 👈 and add your comment one more time.

@AlexDev4
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@magento I am working on this

@m2-community-project m2-community-project bot moved this from Ready for Development to Dev In Progress in High Priority Backlog Mar 17, 2024
@Franciscof-Serfe
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@magento I'm working on this

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Labels
Area: Account Component: Admin Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reported on 2.4.4 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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